Karen KaneReviews of karenkane.com

Their clothes are the most basic, nothing special, very bland and boring. Out of entire catalog it maybe ONE(!) item that will make me look twice at it. Extraordinary dull clothes! It's a mystery how they are staying in business for this long with such pathetic selection as theirs. Please stop mailing your catalog to me. In ten years I bought exactly five items and that would be the end of it. Year after year the same boring styles.

There is an imposter website, karenkanes.com (an added "s") that is trying to pass as karenkane.com. make sure not to mistakenly order from them. Make sure you go to karenkane.com.

They don't ship when they say they are going to. Takes forever to get a person. No traceability for days so you have no idea where the item is and I needed it for a special occasion. When I finally received the 3 items, they were not at all worth the cost. I reviewed each item individually, and honest points of my opinion of the item so that others would know details before purchasing and Karen Kane has now blocked my email and is not allowing my review to be posted...Wow really?!

I ordered two jackets online on a Friday night/Saturday morning and I paid a lot of money for overnight shipping. I then started trying to contact the company because I got worried about it. I had to leave on Tuesday and I wanted to be sure I got it by Tuesday. I had to go to court with an elderly relative and I needed the jacket. Finally when I reached someone Monday, they said no it wouldn’t be processed until Monday and I couldn’t possibly receive it until Tuesday and possibly Wednesday. I asked for a refund on the overnight shipping and was refused . I don’t think they should offer overnight shipping if they don’t mean overnight shipping and then charge $50 for it. I won’t be doing business with them again.

I bought a twist knot sweatshirt on sale. It was definitely not worth the $20 I paid for it. Cheap quality. The retail tag price was $118. Unbelievable. This was something I would expect from Walmart. Going in the giveaway bag.

My first and last order from Karen Kane. I paid $22 for the "opportunity" to try on an unflattering wrap dress that I returned. I was charged for shipping and tax to me and shipping back to them. Goodbye Karen Kane.

Worst customer service I purchased final sale items. Receive the items and they did not fit or were not flattering. Spoke to the supervisor Alex he stated that he’s unable to to take back final sales even exchange all I asked was for a bigger size and he refused. I do not recommend this company. Worst customer service ever and they don’t call you back when they say they’re gonna call you back. Very very disappointed.

The structural quality and design of each of the pieces is excellent. The pricing, although very high was not enough to deter me from purchasing. Unfortunately, the quality did not last. The sweaters were super soft on initial wear and still are but after gentle and inside out laundering, let’s just say I’ll wear them but only inside my home. The other top I purchased seemed sturdy enough but snagged on 1st wearing and remains sort of crumpled looking, even after dry cleaning. Won’t buy from them again.