Kansas City SteakReviews of kansascitysteaks.com

NY strip steaks had an excessive amount of fat and the thickness was inconsistent. with only two steaks one was 1/2 inch and the other was 1 1/4 inches. We order 149.00 Tomahawk steaks that were tough. ugh

This is my first time ordering at Kansas City Steak House. I am very disappointed because they sent me the wrong order; they gave me steak instead of the whole smoked turkey. They said they will replace it, but the soonest delivery isn't until next week. I ordered the whole turkey for Christmas dinner. Never mind then. I need to get my refund. Please don't order from this company if they can't manage their merchandise properly.

When their steaks are great, they are phenomenal..........which is now about 75% of the time......you may have to wait weeks for delivery - even when paying a premium. They use to be so good. Now the filets come pieced together - so an 8 oz filet may be made up of 3-5 separate pieces........Several of the packages may not be air tight, so some grey/green meat...........if you call in, you have a 30% chance of getting someone polite.......we used to LOVE them, now we avoid them.

These are the BEST steaks, better than restaurants! Why 2 stars? SHIPPING! Spent over $700, you would think they could get my steaks to me frozen!!! Shipping to 115 degree Arizona don’t you think extra dry ice? Get it here on 1st delivery date? One box was bloody! Most were partially defrosted so those won’t be so good 😡. They are replacing the bloody steaks but my filets & flat iron? No

Good for an average family dinner Nice place for a casual family meal. The food is decent, portions are fair, and the atmosphere is relaxed. Nothing fancy, but reliable for a simple dinner out.

The worst experience ever. I placed an order a week ago, since then nobody contacted me. When I called them, they said my order has been cancelled (!?!?!?!)

While I found the product to be okay their RELENTLESS MARKETING after the sale is bizarre and unstoppable causing me to block their phone and email coms since unsubscribing does not work.

the steak was good (my first order which also after much kick ups that I received ) but for my second order # 1946341-1 I received a terrible customer service and very mean attitude from customer service rep and my second order was messed up a big time by fedex and never delivered and the Kansas city steak company knew it and after so many emails back and forth and finally I got my refund and the most disappointment is that the customer service rep terri never said apology or not even sorry for the whole situation and more than that when I called the customer service talked to the supervisor her name is sydney she did not care and she said “yes fedex lost your order” and when I asked her any courtesy credit for the inconvenience that caused to me ,she said “nothing we can do for you “ do you think I will order from them again? What a pathetic and cold customer service.