Nancy A.
First time using today
First time using today. Maybe just me, but found it a little awkward to put on and straps seem a little short. I don’t have a big head 😂 Possibly just an adjustment issue , I will continue to use though and hoping for good results
Response from KandywayAug 13, 2026
Hi Nancy, thank you for your comment. There is definitely an adjustment you can make to the straps. I am a big guy, like 250lb and 6'3" with a big head, and I have no issues with the straps, so I can say with confidence that there is an adjustment fix. Please reach out to us via the form on our website, and it will be my pleasure to send you a video on how to adjust the straps. Have a great day!