Customer
I ordered a ring from Kandere
I ordered a ring from Kandere. It arrived with no centerpiece. When I found the time, I searched up their email and sent them photos and asked if I can return it. Their response was, "you have to return it within three to four business days." It had barely been more than that. I ended up with a broken product and I wasted my money. Not a good experience. I should be compensated for this mishap.
Response from kandereApr 25, 2023
Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you may have experienced during your visit to Kandere.com. We take all customer feedback seriously and are committed to providing the best possible user experience. We would appreciate it if you could kindly share more details about the issue you faced, so we can investigate it further and take necessary steps to resolve it. We value your business and hope to have the opportunity to serve you better in the future. Thank you for your understanding and patience.