Michael
Wrong Item shipped customer service doing nothing.
I ordered a custom made cap in a blue steel color. I was supposed to have Capt Noel on it. He is a friend of mine. I received a Cammo Capt Tim hat which I have no use for. I put a complaint in and was promised a response within 48 hours. The initail complaint went in on April 28th. They gave me a tracking number and promised a maximum 48 hour response. I sent a number of emails after that including pictures of what I got. They have not responded. I have bought a number of other products from them without issue. I won't buy anymore at this point!
Response from kalliegear.comMay 8, 2023
Hi Mike, We are so sorry for the late reply due to overload in our system and any inconvenience caused. We have sent you an email regarding this issue and we would like to assist you at our best. Could you please help us check our email as soon as possible? Hope to hear from you soon,



