kalliegear.comReviews of kalliegear.com

Na sola,lenti nel consegnare..... In italia hanno sbagliato indirizzo e poi dopo 3 giorni,stranamente mi arriva a casa.... Non ci compre più..

Very poorly designed web page. Size chart is deceptive, if not confusing. I ordered a woman’s size 8 and they sent a size 11. Of course they refused to correct the mistake and/or accept a return. They write their return policy so that it is always “the customer’s fault” and there is no way you will ever get your money back or the correct product! Reading some of these reviews, I guess I am just one of thousands of customers who got duped and ripped off! Beware!

I ordered 3 pair of "crocs" for my softball playing granddaughters from kalliegear last year. Although they weren't authentic crocs as advertised, they were cute. They didn't last long so I reordered 2 more pair this year. I ordered size 8 just like last year and they sent them size 11's. Way too big. When I reached out to exchange them, they refused to do so. They said their size charts have changed. Well there was no warning of the size chart change and their refund policy states that they will refund or exchange any products. I reached out to their customer service many times and they still refused. Please do not buy from them. They do not stand behind their products or honor their refund policy.

NO SE HACEN CARGO DE SUS PEDIDOS

Ordered a shoe in the size we thought would be appropriate based on the sizing chart. Shoe seemed way too big so tried to exchange it. No dice! Kallie Gear rep said "your order was customized for you only and we can not get it back to sell to others." As if no one else anywhere in the world will ever order the same product in my (entirely normal) size. It's a ridiculous proposition. Given the nature of online shopping, what kind of online company doesn't offer exchanges in this day and age? Huge thumbs down.

I order cap, T-shirt and shoes. The most expensive shoes were missing!? It's get worst! No communication with customer service what so ever?! Newer replay for emails, There is no one to response at customer chat, Phone number is missing?! Cheap quality so far, and missing item!? Order not coplete, tracking message said order deliver, no it's not. Terrible so far will not recomend this Company, will not bay again. Still waiting for shoes or dosh back.

Don’t waste your time and money. Ordered a kids size 3 thinking hey it would be a kids size 3 no it’s a toddler size. Cheap product. I customize stuff myself so customer service is everything. Would not recommend this company.

I ordered 2 pairs of the baseball "croc" shoes for my grandsons. They did a great job of personalization. However the shoes were very cheap quality. On the third time of wearing the shoes, the oldest grandsons shoe broke. I contacted Kallie Gear. They would not replace it but offered a discount if I wanted to buy another pair of cheap shoes. I don't think I will waste any more money lol