Cliff
Easy process
Easy process
Response from KafeneMar 28, 2024
So glad you had a good experience with Kafene - thanks for your review!

Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Kafene (kafene.com) has 567 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
567 approved reviews, newest moderated first
Cliff
Easy process
Response from KafeneMar 28, 2024
So glad you had a good experience with Kafene - thanks for your review!
Israel L.
when I got to the shop my truck was taken in immediatly. the service was fast and done right.
Brandon H.
Mike, who sold me the mattress is by far the best customer service person I've ever dealt with. Very honest and very knowledgeable which made the buying process very easy.
Response from KafeneMar 25, 2024
So glad to hear you had a great experience!
Stokes
The store inventory was great. The store manager was very helpful with the application process. I will be returning. Thanks
Response from KafeneMar 22, 2024
Thanks for your review! We love to hear experiences like yours.
Michael
Kafene was right on time for me. I was trying to make a purchase that I really didn't have enough money at the time. The young lady in customer service said we have a credit program that can probably help you out. I said really! So she was telling me about the web site. She said it only will take about five minutes to do it. She said it's nothing complicated. Very simple. Simple and fast it was. I was approved in minutes. Thanks to Kafene!😁😁
Response from KafeneMar 22, 2024
So glad you found Kafene to be fast & simple! That's what we're aiming for :)
Brooke A.
Anyone who gives them a low star rating needs to read contracts before using money lending services. I needed tires. It was going to be $1200 I didn’t have to spend. I applied for Kafene. When you sign up it explains the payoff before 90 days and after 90 days. Every payment you make explains this. So I got it paid off before the 90 days and don’t owe anything else. If you are smart about it, it works.
Hunter
Customer support Lady was very knowledgeable, explained my concern away , and helped me line out my payment dates for more convenience.
Response from KafeneMar 22, 2024
Very pleased that our customer support team got you what you needed!
Allison J.
lease was done on 12/18/23 for 1,800.00. I made several payments and had a balance due of 200.00. I went online to pay today 3/20/24. I thought I may have a little more in interest. It says my payoff is 1717.07. I will never lease from them again. I will not be paying double. I spoke to a manager and was informed they went over the contract with me and that was true, however, they didn't tell me I would be paying so much in interest past 90 days. I was offered a deal if I paid 1052.00 by Monday it would be settled. They said if I was 1 day late they could assist. I was truly misinformed and the details of the contract were not explained in full detail. Kafene is truly ripping people off. I will contact the BBB and the attorney general. This will affect my credit. I am so upset I didn't make the payment Monday.
Response from KafeneMar 22, 2024
I'm sorry to hear you had a bad experience. Our customer service team has been in touch and it sounds like we were able to work something out.