Greg
Very nice scooter with excellent customer service.
Upon receiving the scooter it wasn't working properly. So I removed the deck and found that the battery wasn't secured in place but was able to slide back and forth freely. That's a very heavy battery and when it slid into the wire plugs it broke one (or two, can't remember - it's been awhile) and separated the two halves of the plugs. This didn't bother me too much because it was so easy to fix. I contacted customer service for some assistance and they were excellent. Quick to reply and very knowledgeable. The scooter has worked perfectly fine ever since.
Response from kaabousa.comOct 10, 2025
Thank you so much for sharing your experience! We’re sorry to hear about the issue you found when you first received your scooter, but we’re very glad our customer service team was able to help you quickly and get everything resolved. We truly appreciate your patience and kind words — your feedback means a lot to us. If you have any further questions, feel free to reach out!



