kaabousa.comReviews of kaabousa.com

Besides the shipping nightmare that FedEx had me waiting for three days, even after a support ticket with the shipper, they kept attempting delivery when I was at work in the OR after a prior no -attempt delivery because the driver was too busy that day to deliver. The. I finally get the scooter, and it has a bent locking pin, and I cannot get the neck up. I reached out to the company and want to return it. I am so disappointed and have not even been able to ride it once. The locking pin is in pieces now, and the bolt is stuck in the neck. After Kaabo reached out about the shipping difficulties, which eventually worded themselves out wiht FedEX making the deliery several days later. I talked with my harried FedEx guy and he was sweet and overwhelmed by the logistics of his route and numbers. It appears he is also being setup to fail by algorithms outside his control. But Kaabo itself sent me a replacement locking bolt and I as able to replace it with ease to factory settings. They also provided me a small adjustment in price and threw in some swag as well which made me feel ok. But basically, I am now loving my new ride a lot. I find it superior to my prior Apollo 'air models in most ways Here is to hoping for less issues in the future and many more rides to come.

I would not buy this product after speaking to the CEO Vanessa they have told me even though it is still under a year manufacturers warranty but it is my problem and I have to deal with it. I paid 2 1/2 grand for the scooter and they won’t even help me repair it or even replace it.

They don’t stand by their product, if you get a lemon they will not replace it, they will throw parts at it once it goes up the chain of command which could take months. Every retailer won’t carry their product for a reason.

Sent me the wrong part. I also emailed and called with no response.

So I’ve bought three scooters 3 scooters from kaabo and they all have had some sort of issue or another. The first scooter I bought was a mantis, X plus the rear wheel fender cover broke off they replaced that pretty quick then I bought a warrior X plus and the battery did not work when I received it. It took them a minute to figure it out, but they sent me a new battery and the thing was fine. I just bought a warrior 11 max and this thing has a mind of its own it accelerates by itself without even touching it. Clearly there’s a shorten the system. My lights are going out. The scooter is complete trash and no one‘s bothering to help me fix any of it. This is the worst experience I’ve ever had with this company and I would never purchase another scooter from these people again I do not recommend the new warrior X max the new controller that they use and throttle system are horrible. They glitch and accelerate and cuts on and off at its own if you try and turn on a blinker, the horn blows if you try and change gears, it jumps three gears instead of one do not buy the scooter is complete crap they did not figure out the kinks before they put it on the market

I had a minor issue with a display. Warranties didn’t want to pay for one. I bought one worked great. Then after roughly 9 miles, then battery BMS Went . Emails go unanswered, warranty does not want to pay. AGAIN! I would not recommend Kaabo to anyone

Never received my item

As requested from the company I submitted a fourth complaint and still have not received any response to fix the problems. Scooter still does not work or accelerate and submitted multiple complaints to no avail. DO NOT BUY FROM THIS COMPANY!