kaabousa.com Reviews | Read Customer Reviews of kaabousa.com

kaabousa.comReviews of kaabousa.com

3.6162 reviews
Vehicle Repair & Fuel
46707 Fremont Boulevard, Fremont, California

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kaabousa.com

About kaabousa.com

KaaboUSA is the official distributor and retailer of Kaabo electric scooters in the United States. As a trusted leader in high-performance electric mobility, we are dedicated to bringing U.S. riders premium scooters that combine cutting-edge technology, rugged design, and uncompromising reliability.At KaaboUSA, we offer a wide range of models designed for both city commuters and off-road adventurers. Whether you're navigating urban streets with the lightweight and portable Mantis series or tackling rough terrain with the power-packed Warrior series, our scooters are built to deliver power, stability, and excitement on every ride. With powerful motors, long-range batteries, superior suspension systems, and intuitive controls, Kaabo scooters are engineered to elevate your riding experience.What sets KaaboUSA apart is not just our world-class products, but also our unwavering commitment to customer satisfaction. Our scooters are shipped directly from our California-based warehouses, ensuring fast delivery and dependable service. We back every purchase with responsive customer support, U.S.-based repair assistance, and a growing library of online resources to help you get the most out of your ride.We believe in building a strong, supportive community of riders. That’s why we continuously engage with our customers through social media, exclusive promotions, rider events, and product updates. Our goal is to make electric scooter riding more accessible, enjoyable, and empowering for everyone — from daily commuters to thrill-seekers.Thousands of riders across the U.S. have already chosen KaaboUSA for their electric scooter needs — and their reviews speak for themselves. We invite you to explore our collection, join the Kaabo movement, and experience the difference for yourself.Ride with confidence. Ride with power. Ride Kaabo.

kaabousa.com (kaabousa.com) has 162 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Website: kaabousa.com
Category: Vehicle Repair & Fuel
Location: Fremont, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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kaabousa.com reviews

162 approved reviews, newest moderated first

Travis H.
Nov 7, 2025
Several months in the making
Honestly I've been writing/ riding electric scooters ever since they first released in Las Vegas and this brand is nothing but greed they actually don't care about the consumer nor the person that's writing it which is very unfortunate as far as customer service that's why I'm giving it a one star just because the brand seems more interested in making money than actually caring about the safety operation and well-being of the people riding their scooters it's huge for me as a humanitarian as I go around the world reviewing products so customer service and brand management is absolutely critical. This is not unprompted! I have been disrespected enough!
Response from kaabousa.comNov 10, 2025
We’re very sorry to hear about your experience and truly appreciate you taking the time to share your honest feedback. It’s disappointing to hear that you felt unsupported, and we completely understand how important customer care and rider safety are — they’re priorities we take seriously. Please reach out to [email protected] with your order details so we can review your situation personally and address any concerns you may still have. We genuinely want to rebuild your trust and ensure you have a safe and positive experience with our brand. Thank you again for bringing this to our attention. If you have any further questions, feel free to reach out!
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Tyrone B.
Nov 3, 2025
Improvements need to be made when shipping parts.
Overall, really excellent scooter. But when it comes to customer service and parts, not really that great, for example the part i was sent was the right part but the problem was I was missing a olive, or coupling on the end of the hose that goes into the brake lever on the handle bars, so not only did I have a hard time finding a coupling to fit the hose but I could not fit it on the hose to spite the coupling I bought being the same size as the factory coupling installed on the scooter. So when I finally got the coupling on the hose now the brake switch or lever on handlebar leaks all the time and i can't get a proper seal. Because the part I was shipped didn't not have the factory coupling already installed on it please fix.
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Jesse
Nov 1, 2025
My Kaabo Wolfking GTR is an impressive…
My Kaabo Wolfking GTR is an impressive Electric Scooter. One of the best scooter out there
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Stefan B.
Oct 31, 2025
Disapointed
They sent me the wrong parts and even some of the rubber isolating the conectors was to short to cover the whole cable
Response from kaabousa.comOct 31, 2025
We’re very sorry to hear about the incorrect parts and the issue with the connector insulation. That’s not the quality we want to deliver, and we completely understand your frustration. Please email [email protected] with your order number and a few photos showing the parts you received. We’ll review your case right away and make sure the correct parts are sent to you as quickly as possible. Thank you for your patience and for bringing this to our attention. If you have any further questions, feel free to reach out!
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Pedro G.
Oct 30, 2025
No the great experience
No the great experience
Response from kaabousa.comOct 31, 2025
We’re very sorry to hear that your experience wasn’t great. That’s not the level of service we want to provide, and we’d like to make things right. Please contact us at [email protected] with your order number and a short description of the issue so we can review it and help resolve it quickly. Thank you for bringing this to our attention. If you have any further questions, feel free to reach out!
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Trevor V.
Oct 29, 2025
Refurb for the Win!
Ordered a refurbished scooter which I was worried about what kind of condition it would be in. After ordering since it's a one off it sold before it was processed. They communicated quickly that it wasn't available and they could refund or they actually had another color available and sent pictures of the exact unit. Which was awesome! Ended up going with another color. When it arrived I was concerned since the box was the wrong model but it was correct and it refurbished unit looked like new. Could not tell it was used at all.
Response from kaabousa.comOct 31, 2025
Thank you so much for your thoughtful review! We’re glad to hear that our team communicated quickly and helped you find another color option for your refurbished scooter. We’re happy you’re satisfied with your purchase! We really appreciate your trust and support. If you have any further questions, feel free to reach out!
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Tabor
Oct 29, 2025
Problem solved
I have two Kaabo scooters. Both are excellent scooters but unfortunately the Wolf King GT arrived with a damaged throttle. I emailed them pictures and a video of the item and within 24 hours they responded and sent me a tracking number for a new throttle.
Response from kaabousa.comOct 31, 2025
Thank you so much for sharing your experience! We’re glad to hear you’re enjoying both of your Kaabo scooters and that our team was able to resolve the throttle issue quickly. It’s great to know the replacement process went smoothly and you’re back to riding again! We truly appreciate your support and trust in Kaabo. If you have any further questions, feel free to reach out!
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joseph S.
Oct 28, 2025
Getting vague and inconsistent replies…
Getting vague and inconsistent replies from email. Wish someone would reach out with an answer to my problem.
Response from kaabousa.comOct 31, 2025
We’re very sorry to hear about your experience and completely understand how frustrating it is to receive unclear or delayed responses. That’s not the level of communication we aim to provide. Please reach out again to [email protected] with your order number and a brief summary of the issue. We’ll have a senior representative personally review your case and make sure you receive a clear and helpful answer as soon as possible. Thank you for your patience and for giving us the opportunity to make things right. If you have any further questions, feel free to reach out!
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