CHRISTINE S.
Had a problem with a crate mat which…
Had a problem with a crate mat which they handled immediately upon receipt of a picture of the issue. Extremely efficient and polite.

We’re in the business of creating the world’s longest-lasting and highest-quality dog beds and gear, with a commitment to the well being of our people, pets, and planet. Our beds—both firm, supportive orthopedic styles and softer pillow styles are manufactured in-house at our California facility, using CertiPUR-US certified foam to ensure quality and longevity. Our beds are backed by a 120 Day Chew Proof Warranty that protects against any dog related damage, as well as a 10 Year Won't Flatten warranty that covers any loss of mattress support. We offer two styles of durable bedding—our Tough Ripstop, which is designed to withstand digging, scratching, and roughhousing, as well as everyday wear and tear and occasional light chewing, and our Chew Proof Armored beds, which are powerful beds engineered to withstand heavy, powerful, persistent, or anxious chewing behaviors. In addition to our beds, we also offer a variety of collars, harness, seat covers, and more to ensure you have everything you need for your pup. Check us out today!
K9 Ballistics (k9ballistics.com) has 136 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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CHRISTINE S.
Had a problem with a crate mat which they handled immediately upon receipt of a picture of the issue. Extremely efficient and polite.
Connie T.
Excellent customer service, quick response time and complete resolution that exceeded expectations L9 Ballistics is an amazing company with high quality products and even higher quality team members.
kristine P.
Amazing customer service!! They stand behind their warranties and products!
Ashley S.
Purchased a chew resistant bed for my vizsla. He tore through it in a little over a month. Called K9 about the warranty. By far the easiest process I had ever gone through. Not only were they pleasant fast and efficient they asked me about my dog and made a different suggestion on a product to buy. Waiting on delivery now. Very grateful for the ease and integrity of this company.
Brad H.
My dog ripped one their products. They made it right very quickly and were super easy to work with.
Bob E.
Missed the military discount as I went to pay and was unable to back up before the order went through the system. Quick email to them and they provided the discount right away! Great and trustworthy company!
Tim B.
I've owned 2 K9 beds and their customer service is best in the business. Everytime I have a discrepancy, the customer service team is always there to rectify the problem and create a solution.
Liz
K9 Ballistic contacted me the day after I left the review and are replacing the premium cover that tore so easily with a Ballistic one. They've been great to deal with.