DAN C.
Excellent
Serice and parts department was wonderful. Checked everything and let us know everything they needed to do before they did anything. Staff was so nice and helpful.
John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend.The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.
Johnnie Walker RV (jwrv.com) has 161 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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DAN C.
Serice and parts department was wonderful. Checked everything and let us know everything they needed to do before they did anything. Staff was so nice and helpful.
Tony & R.
From the moment we walked in the door we felt at ease. It was not our intention to buy an RV, we were just looking, but after seeing what was available we just couldnt pass up such a great deal! We are very happy with our purchase, and look forward to many years of great memories.
William Joseph & Miriam S. M.
We was very pleased, with the service we recieved, Shawna Fitch was such a delight , in showing us around, when she showed us the Big Horn 5 th. Wheel. it was just perfict to suit our needs. And was very satisfied & aHappy choice. Thanks to everyone that took part in the sale of our new home. At Johnnie Walkers. Very pleased, William & Miriam McCann. Darcey started us off in the right direction from the start,we are Very thankful for all her help. very thankful for all of her help.
WAYNE F.
People were friendly, the work was done quickly. Would recommend to anyone.
Earkes S.
I had to do more work than I should have and we are still finding things wrong. .
Response from Johnnie Walker RVSep 8, 2014
Hello there Steven, customer service before, during, and after the sale is very important to us. I will have a manager reach out to you.
Sharon M.
The customer service at Johnnie Walker RV is outstanding. Being first time RVers we required a lot of training. Joe spent hours with us on all aspects of our RV including teaching us how to use our tow dolly. We were pretty intimidated by the tow dolly but Joe turned us into veterans. His patience was endless, and believe me we tested him! Very good help.
LANCE P.
$2000 seam separation turned into a $5600 markup. Nearly two months to complete the repairs caused us to forfeit an expensive holiday deposit. Had we known about their slow efforts... Had an awning replaced. It doesn't fit properly on the roller and was told "just roll it out, and roll in until it works. Bad experience. Poor effort by Johnny Walker to make things right points to a schiester in my opinion.
Response from Johnnie Walker RVSep 8, 2014
Hello there Lance, we have been trying to contact you. Please reach out to Ken Allen in our service department -- 702-436-2495 We would like to find out more information on what happened. Thank you.
Kevin T.
Both Dustin and Tom were beyond helpful. Both had a wealth of information and were consistently available throughout my entire process of purchasing a travel trailer. Never did I feel uncomfortable, rushed or cheated. I'd purchase again from Johnnie Walker RV and would refer a friend in a heart beat knowing they'd be treated fairly and with care.