Audrey F.
Alert, no service after the sale.
We bought a used toy hauler for our wedding day and was told by the salesperson that they do a complete inspection from front to end. We found a leaking shower and a broken lounge chair that leans against the wall in the livingroom. We trully thought Jihnny Walker would fix our RV issues. But obviously here I am. And no care or help has even a thought. What a shame. We couldnt have picked a worse place to buy. And now we are STUCK with this. The service man informed us to contact the makers of the components. Wow! How are these people in business? ALERT! NO SERVICE AFTER THE SALE. Buyer beware.
Response from Johnnie Walker RVNov 13, 2017
Hi Audrey, thank you for the message. Sorry to hear that you experienced this with your toy hauler. All of our new and used products, with the exception of as-is units, go through a thorough inspection before being handed off to our customers. I am sorry to hear you had an issue with a couple components -- I would be happy to hop on a call with you to talk through this. Customer service is our #1 priority! -Darcy and the Johnnie Walker Team


