Marquibe
Fast replies and always willing to help…
Fast replies and always willing to help you with your journey. Thank you JVZoo.
Response from JVZooJan 22, 2026
Thank you. Our support team is always available to assist those who reach out to us.
JVZoo is an online MARKETPLACE and affiliate network, housing over 1,400,000 affiliates to promote and sell your products. None of the products listed for sale in our marketplace are sold by JVZoo. If you have a product review, please either leave it in our marketplace by the product (just as you would on Amazon), or write the review on the product owner's TrustPilot Page. Reviews on JVZoo should only be about our services offered.
JVZoo (jvzoo.com) has 675 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · St. Petersburg, Florida
Excellent

Sales & Marketing · Oviedo, Florida
Excellent

Sales & Marketing · North Miami Beach, Florida
Excellent
Sales & Marketing · Lakeland, Florida
Excellent
675 approved reviews, newest moderated first
Marquibe
Fast replies and always willing to help you with your journey. Thank you JVZoo.
Response from JVZooJan 22, 2026
Thank you. Our support team is always available to assist those who reach out to us.
shaju S.
**Please exercise caution when dealing with JVZoo.** Based on my recent experience, the platform appears to have significant transparency issues. I purchased the Essence.ai tool after seeing their extensive advertisements, but the product did not meet expectations and I was unable to recover my money. Despite contacting JVZoo support via email, I only received an automated response stating that a customer care executive would reach out within 24 hours. Unfortunately, no one contacted me thereafter. It is also concerning that many of the reviews displayed appear to be written by paid agents, which further affects the credibility of the platform. Additionally, JVZoo does not provide clear or accessible product reviews, making it difficult for customers to make informed decisions. My sincere request: please be careful before investing your hard-earned money in JVZoo or the products promoted on their platform.
Response from JVZooNov 30, 2025
Shaju- you communicated with our AI chatbot that you replied did not help you and so it directed you to open a support ticket with our help-desk which you have not done. Kindly follow the directions provided in the chatbot (you have been emailed a copy) and open the support ticket so our team can assist you. You’re within the refund period and we are happy to assist.
John L.
I have been a customer of JVZoo for over 10 years. Anytime there is an issue or I need help, they are always there and quick to respond with a solution. I would like to thank everyone at JVZoo for their hard work and excellent support. Hope yuo all have a blessed day!
Response from JVZooSep 4, 2025
And a blessed day to you!
Tanii R.
JVZoo has been a game-changer for my digital business! The platform is incredibly easy to use, and I love how quickly I was able to set up my products and start generating sales. The affiliate system is powerful and helped me reach a wider audience without extra effort. Payments are smooth, tracking is accurate, and the support team has been helpful whenever I needed assistance. I’m genuinely impressed and excited to keep growing with JVZoo!
Response from JVZooSep 4, 2025
Thank you for sharing your experience. We love our users and are grateful to be a part of your online journey!
Paying customer ripped O.
No, these arent fake, we have receipts, credit card statements for each product that stopped working and cost us alot of money as were being told software only is supposed to work for 60 days? Commercial licenses bought so this means jvzoo also hurts the consumers we sell the fake product too, now she says we are posting fake reviews, yeah right. We can show alot more proof, its amazing how people of no character take your money, give bad excuses then abuse you with talk of fake reviww when theyknow you can prove everything??? 2025 and now we see the new culture for some is lieJvzoo and Laura now wants to make our truthful eaily proven -with tons of recipts claim to be false, because ahe doesnt want to give back her commission but we kindly asked for help, she rudely refused then told us to reah out to customer service for months and ahe knows that customer service email is off because its a fake company, we ahowed laura and jvzoo the receipts from multiple companies, the non response from the fake company, now we complain because we are out of over $1000 including our happy commercial license purchases, we spent over $1000 on NON-WORKING SOFTWARE, ITS INDUSTRY STANDARD, were told. we must tell the public about the lack of ethics morals amd honor that exist at jvzoo and with many of this companies bad character software so called partners???? And Laura will stand behind all obvious scams and fraud for her commission and she will send you emails as if your lying no matter how many emails of hard copy proof is sent. Would you want to pay for software for your business ans others, then spend commercial license money and product money with people that knowingly have no intention to have a real just honorable service or product? I was forced into being ripped off as Laura and her tech teams sit behind the computer stealing? They told us we should have requested a refund 30 days later for a product but they also know its no reason for a refund in 30 days because they keep thr product functioning just long enough to beat credit card, which i had no intent to cancel, but after 90 days 150 days after you buy and then market, while maybe even advertising your commercial licenses, they shut off the email, website and all products....if this is a lie make Laura and jvzoo prove it, I have set email to the product customer service and jvzoo and Laura and they tell me oh well they are out of business its industry norm, they don't have to keep the product working pass60 days, or 180 days? She told me to email the company but she definitely knows their email and websites don't work, but she is playing games and stealing and I have definite concrete proof on this happening multiple times now i see is purposely. This company, and their manager Laura Casselman are terrible at honor,respect, truth, there is no way I would write a review wasting my time to lie but the public deserves to know the truth because some people don't have money to burn up and throw away. I don't lie, I don't do things out of spite, but this person Laura the manager in Charge, the company jvzoo is dismissive and rude and everyone knows about the non functioning products that are saturating the jvzoo site and they could care less. They tell me to ask for a refund in 30 days? Why would I need a refund in 30 days, I wanted the products I paid for, but basically Laura jvzoo and the other scammmera selling fake non working software have a deal, I have tons of proof and non-working products that I can just easily show, jvzoo and Laura told me to jump off a cliff and @#$$ my money fyi....but basically they told me why didn't you request a refund in 30 days- there lies the trick setup for your money to be taken.....why would I refund a working product in 30 days, Iam an honest person....oh yeah, they keep the product working for 30 many 90 days, once you pay and the credit card company sees the days, no refund is Allowed then they turn off the software, causing you to losse work, material, money, products that you thought were legitimate, $300 + on multiple products oh yeah get thr commercial licenses now tell the public about the software because in 60 days nothing will.work, I will prove it to help you save your money, I asked them to help me and they told me #@!@# you , look at just some brief information from their rude owner manager and customer service as they help scammers take your money and they get commission..... Check out a little I have more, you don't deserve to be lied to and stolen from, FROM THE COMPANY AND OWNER It is neither dishonest nor lacking in integrity for a product to become outdated over time—especially when you had 30 days to request a full refund the reality is simple: you’re purchasing access as it exists at the time of sale, not a lifetime service contract. That’s not a scam. That’s standard across the software industry.
Response from JVZooSep 3, 2025
This is the same person writing this review as the previous one, both under false names, both falsely claiming he was told to jump off a cliff when all he was told is that we would not refund money that we didn't collect from him for a purchase made 3 years ago. He claims to have integrity and that he doesn't lie yet this review is under a false, as is the previous one where he also reviewed his own company, and NO we won't refund a purchase our company didn't collect money on 3 years ago.
Ross L.
I purchased a SaaS AI-based application through JVZoo, which was advertised as an all-in-one solution for managing social media and advertising from a single dashboard. Unfortunately, the software has been largely nonfunctional—core features simply don’t work as promised, and the interface feels unfinished at best. What’s even more frustrating is the “money-back guarantee” claim. It’s been over three days since I requested a refund, and I’m still stuck in a confusing loop. JVZoo insists I contact the “seller,” but there's no clarity on who that even is. I feel misled and disappointed by the lack of support and transparency. Overall, this experience has been more of a gimmick than a service—and it’s made me extremely cautious about trusting JVZoo’s marketplace in the future.
Response from JVZooJul 20, 2025
Hi Ross, JVZoo is a digital marketplace—similar to Amazon, but for software and digital products. While you claim there was no clarity on who the seller was, their name and support contact were displayed on the checkout page prior to purchase, again on your receipt, and provided to you twice more by our support team. Because JVZoo doesn’t collect or hold the funds, refund requests must go through the seller directly—this is clearly stated at checkout. Despite this, our support team still stepped in to help and offered to contact the seller on your behalf. Unfortunately, before we could do that, you filed a PayPal dispute, which locked the transaction and made further assistance from us impossible. To call this a “gimmick” is not only inaccurate, it’s unfair. You were given clear directions multiple times and chose not to follow them. Leaving a one-star review in that context misrepresents the situation and hurts the very people who were trying to help you. We stand by how this was handled and hope you'll reconsider your review in light of the facts. —The JVZoo Team
Rab C.
Update So, after 5 days of requesting, I was refunded --- I recently purchased the trial version of "AiGency Valet+ Unlimited" … I am yet to receive login details for the service and it's been well over 8 hours since I contacted both JVzoo and the vendor customer support but no response ... I DEMAND A REFUND
Response from JVZooJul 9, 2025
Happy we could assist you! __________________________ Hi Rab. Sorry to hear you haven’t received your login details. This could be for many reasons (it’s in your spam folder, a mistyped email, etc.) however not having those details immediately is certainly frustrating! JVZoo is a marketplace, but we are here to help. In order to do so, however, we need your email address you used to make your purchase or the transaction ID on your receipt so we can locate the transaction. JVZoo’s help desk has no tickets under the name “Rab” so we’ll need your assistance with providing either transaction ID or email address so we can help you.
JAMES L.
I was going to buy a Concealed Gun Permit paid for it then they wanted $49 more for gun course that was never mentioned !! They got my money right away !! I put in for a REFUND because they refund if not satisfied !! Now I asked for one and never heard back Since my ordeal JVZoo stepped up to the plate and helped me with my issue ! "Problem Solved" !!! Thank You !!
Response from JVZooJun 29, 2025
Hi James. We hate to hear you’ve had a bad experience but we are here to help! JVZoo is a marketplace where independent sellers list their products for sale. If something goes wrong and the product owner doesn’t uphold their end of the bargain, we happily step in to assist (and refunded if needed.) As we don’t have any support tickets or refund requests from anyone with your name, we’ll need your assistance to get you that refund. Kindly open a support ticket with us ([email protected]) so we can help you get everything sorted! We promise, we aren’t a scam site and assist customers when they come to us! EDITED: Thanks for allowing us to assist you, James!