JuvabunReviews of juvabun.com

Response from JuvabunFeb 19, 2023

Hi Gabriella, I am sorry for all the trouble. I want to help out. Could you please send me an email and use a subject ATTN: RENEE so that I can personally look into this for you?

Response from JuvabunJun 30, 2026

Thank you so much for your amazing review! 💜 We're honored to have been part of your routine for the past couple of years. It's wonderful to hear that our Beach Blonde shade is such a perfect match and that your JuvaBun has become your go-to for busy days, beach trips, and vacations. The best compliment is hearing that no one can tell it's not your real hair! Thank you for your continued support and for sharing your experience with us. ✨😊

Response from JuvabunJul 9, 2023

I am sorry to hear that you are not satisfied with the quality of the hair you received. We take pride in ensuring our products meet our customer's standards, and it seems we have fallen short in your case. Please contact our customer service team, and we can arrange for a return or exchange of the product. Thank you for bringing this to our attention, and we will make sure to improve the quality of our products moving forward.

Response from JuvabunFeb 19, 2023

Hi there. I am from Juvabun and I am reaching out to know how I can be of help to you. I want to look into this personally, could you please send us an email with the subject ATTN: RENEE? Would love to hear from you. Thank you.

Response from JuvabunJul 9, 2023

We apologize for the inconvenience you have experienced with our customer service. We understand your frustration with the delay in receiving your refund and we assure you that this is not reflective of our usual standards. We are working to resolve this as quickly as possible and appreciate your patience. Please be assured that we are a legitimate business and take our customer service seriously. We would like to make things right for you and would appreciate the opportunity to address your concerns directly. Kindly send us an email at [insert email address] with your order number and we will investigate the matter further. Thank you for bringing this to our attention and we hope to have the opportunity to earn your trust and business again in the future.

Response from JuvabunJun 30, 2026

Thank you so much for your wonderful review! 💜 We're so happy to hear that the Light Blonde shade was a perfect match and that you're loving how easy the small bun is to use. Whether you're dressing up or keeping it casual, it's great to know your JuvaBun fits every occasion. Thank you for choosing JuvaBun—we truly appreciate your support! ✨😊

Response from JuvabunJul 9, 2023

I apologize for the inconvenience this has caused. It is unacceptable that you received smaller messy buns without any explanation or response from the company. As a customer service representative, I would like to do everything I can to resolve this issue for you. Please provide me with your order number and pictures of the smaller messy buns you received. I will work with our team to investigate this matter and ensure that you receive the proper size of the messy bun that you originally purchased. Thank you for your patience and understanding.