Honestly so glad I found this team, assisted with every step of the way making me confident in my court appearance.
Response from JusticeDirect Law Firm LLCMay 21, 2025
Hi Xavier,
Thank you for your feedback! We're happy we could support you every step of the way and help you feel confident in your court appearance. While we hope you don’t have another dispute in the future, we are here for you if you do.
- Casandra Rojas, Customer Success Manager
CU
customer
Great experience guided me through each…
Great experience guided me through each and every step respond time was very quick thank you guys
Response from JusticeDirect Law Firm LLCMay 21, 2025
Hi Roshan,
Thank you for your feedback! We're glad to hear our small claims service was helpful. If you need further assistance, feel free to reach out anytime.
- Casandra Rojas, Customer Success Manager
CU
customer
Thanks Justice Direct
Thanks Justice Direct , You Guys rock you got my letters Shipped and Delivered in a timely manner and I plan on using you guys For every matter possible. sincerely appreciate you all Trachelle H.
Response from JusticeDirect Law Firm LLCMay 15, 2025
Hi Reed,
Thank you for your kind words! We’re happy to hear that you had a great experience with our service. If you ever need assistance again, we’re here to help!
- Casandra Rojas, Customer Success Manager
SJ
Suzanne J.
Waste of money, effort & time
Very disappointed. Heard absolutely nothing. Don’t even know if the company actually received the letter. For the money paid, I
Should have a tracking number or evidence it was mailed & received. Going completely on trust because I was desperate to find a result. How do I even know you did what I paid for? Got my hopes up for nothing.
Response from JusticeDirect Law Firm LLCMay 15, 2025
Hi Suzanne,
Thank you for your feedback, and I’m sorry to hear about your experience. After your purchase, we sent you several emails with updates on the status of your demand letter. These emails included important information about your order and its progress. However, it’s possible that these emails ended up in your junk or spam folder, which may be why you didn’t receive them.
I reviewed your account, and your letter was delivered to the recipient on April 15, 2025. Learn more in our guide on the next steps after you send a demand letter: https://justicedirect.com/post/next-steps-after-sending-a-demand-letter
We understand how important it is to stay informed, and we always strive to provide the best service by keeping our customers updated via email throughout the entire process. We value your trust, and if there’s any way we can assist you further or clarify anything, please don’t hesitate to reach out at [email protected]
- Casandra Rojas, Customer Success Manager
CU
customer
Same as doing nothing
It said it was delivered, however they never responded, never got anything back
Response from JusticeDirect Law Firm LLCMay 5, 2025
Hi Helder,
I'm sorry to hear you have not received a response to your demand letter :( Learn more about the next steps to take after you send a demand letter in our guide: https://justicedirect.com/post/next-steps-after-sending-a-demand-letter
If you have any questions, please don't hesitate to contact us at [email protected].
- Casandra Rojas, Customer Success Manager
DS
Dustin S.
YES, An Attorney Matters!!!
If you're thinking about hiring an attorney for something like a demand letter, you need to talk to the team at Justice Direct Law Firm! They were absolutely worth the investment for us. I wasn't sure if having a lawyer would really make a difference in a negotiation, but believe me, it made all the difference. It wasn't just about the letter – Franceska and Camila gave brilliant advice on strategy and tactics, stuff I never would have thought of. You can tell they're highly trained experts in negotiation. If you're sitting on the fence wondering, 'Is it worth it?', get off the fence! Spending the money on their help directly led to a win for our household. Huge thanks to Franceska, Camila, and the Justice Direct team!
Response from JusticeDirect Law Firm LLCMay 1, 2025
Hi Dustin,
Thank you for the kind and thoughtful words :) Camila and I appreciate it! While we hope you don’t have another dispute in the future, we are here for you if you do.
-Franceska Solomon, Customer Success Manager
ME
Melba
Letter was perfect .
Letter was perfect .
Response in time requested but also encouraged the company to go forward and investigate their employees.
And gave me information to demand compensation from appliance company.
And use Colorado laws against them …
Great. Work to do but getting there
Response from JusticeDirect Law Firm LLCApr 25, 2025
Hi Melba,
Thank you for your feedback! We're happy to hear the letter met your expectations and that you received a response. If you need assistance in the future, please don’t hesitate to reach out — we’re happy to help!
- Casandra Rojas, Customer Success Manager
DJ
Darcy J.
Very Intuitive
Very intuitive. Easy process and user friendly to create and summarize accurately.
Response from JusticeDirect Law Firm LLCApr 22, 2025
Hi Darcy,
Thank you for your feedback! We're glad to hear you found the process intuitive and user-friendly. Feel free to reach out anytime you need help in the future!
-Casandra Rojas, Customer Success Manager
