customer
Ordered demand letter on 4/11/22 and…
Ordered demand letter on 4/11/22 and not delivered as of 4/25/22
Response from JusticeDirect Law Firm LLCApr 25, 2022
Thank you for making us aware! We’ve reached out to the U.S. Postal Service (USPS) to get more information. USPS received your letter on April 11, 2022. However, on April 17, 2022 they marked as "In Transit, Arriving Late". Usually the reason for this status is that the package was not scanned appropriately through the USPS system at their facility. It is likely that the letter may still arrive at the destination in the next days/weeks once USPS sorts the mail piece appropriately. Unfortunately, we are unable to intervene with any mail pieces in the USPS system. Once the mail gets to them it is out of our hands. We went ahead and refunded your purchase and offered a free new replacement letter. Please respond back to our customer service email ([email protected]) to confirm that you would like the replacement ordered, and we will get the replacement placed ASAP. We apologize for the issue with USPS and will work to get your order corrected and refunded. Thank you again for being a customer! JusticeDirect Support [email protected]