JusticeDirect Law Firm LLCReviews of justicedirect.com

Response from JusticeDirect Law Firm LLCJan 12, 2023

Hello. We are really sorry to see this. We did a quick check and it looks like your demand letter was delivered less than three business days after you created it in the system. You can verify delivery to the address you provided with your tracking number. (We just resent it to you in an email incase its been misplaced). Would you mind letting me know what you did not like about our system? We are a small startup team working hard to build something people find helpful in getting justice! Your feedback on what you did not like would be a great help to us.

Response from JusticeDirect Law Firm LLCJan 10, 2023

Hi Joanne, Thank you for taking the time to give us feedback. We would like to sincerely apologize for this inconvenience. Every customer is important to us and we regret that we fell short of your expectations. Once you approve your demand letter, your demand letter is locked for printing and mailing. Any changes to your demand letter would require a second demand letter to be created and sent. If would like to further discuss your feedback, please feel free to email us at [email protected] and we can schedule a call to better assist you. - Camila Lopez

Response from JusticeDirect Law Firm LLCJan 3, 2023

Thank you for the review! You placed the order on 12/22 and your letter was sent out on 12/23. (Your personalized tracking number was emailed to you and you can use it to follow the letter). The letter is currently in transit. During this time of the year, the U.S. Postal Service typically experiences higher volume than usual so there may be delays in their delivery unfortunately.