Natasha B.
Great insurance and reliable to work…
Great insurance and reliable to work with
Response from Just InsureNov 24, 2023
Thanks for the great review, Natasha.

“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure
Just Insure (just.insure) has 629 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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629 approved reviews, newest moderated first
Natasha B.
Great insurance and reliable to work with
Response from Just InsureNov 24, 2023
Thanks for the great review, Natasha.
Neale F.
The cheap prices
Response from Just InsureNov 24, 2023
Thanks for the great review, Neale.
Ken W.
I give this company a big thumbs up they worked with me through a financial issue I was having and was very helpful in my time of need for that I am very thankful
Response from Just InsureNov 24, 2023
Thanks for the great review, Ken.
Alexis T.
Joined this insurance, because it was supposed to be simple and cost-effective. I ended up only having my vehicle for a short time however, just insured continued to charge me for months after regardless of the multiple attempts to call in and cancel after being assured, my account was canceled a month later, my bank account was put in the -$250 due to Just Insure charging me for a so-called past due account. When I called in asking for a supervisor and help I spoke with a woman named Estella. She was from the beginning condescending disrespectful and unhelpful basically said there was nothing she could do. I’m going to keep calling she can’t be the highest supervisor or I have big fears for this company- I will keep updated.
Response from Just InsureDec 8, 2023
Hi Alexis. We're sorry you had a bad experience. We are a per-mile insurance company. This means that we charge you per mile. When you leave us, we need an odometer photo from you to ensure we charge you the correct amount, and with it, we can settle your account. If you do not provide an odometer, we have to assume you drove 50 miles per day (a little over the state average) since your last odometer reading and will charge on that basis. Unfortunately, we can't not charge you as this is illegal and unfair to other customers.
customer
Demanding, lack of flexibility and very assuming. For someone we pay for a service they sure act like they run your life. I was sick in hospital and all they cared about was their money, and late charging it despite explaining
Response from Just InsureDec 8, 2023
We're sorry you had a bad experience. We apologise. It is clear we could have done better. We are working on creating a better experience in late charging.
customer
Horrible company I sent the odometer and they still charged me for 50 miles a day
Response from Just InsureDec 8, 2023
We're sorry you had a bad experience.
ken&ash M.
The customer service is the best!!! Every agent has been the nicest and very patient and LITERALLY! When I message a questions, I recieve a reply , within a couple hours or less. And I get every answer I need! I have never had a car insurance agency that’s so understanding! This app is a big game changer, especially if you just drive lightly, like taking kids to school or going to store!! You will save so much money!
Response from Just InsureSep 25, 2023
Thanks for the great review ken&ash may.
Jef
Great insurance. I forget a lot to take the odometer photo and they do a great job on reminding me to do so. Overall, it's affordable and I love having them since I have an older vehicle and only use it to drive to work and run errands. :)
Response from Just InsureSep 25, 2023
Thanks for the great review.