Ms. M.
Be Prepared to Be Harassed by the Employees
I don't appreciate being intimidated by people, especially when I didn't ask to be contacted. I don't need several people reminding me of the state of my account when I have already been told the time frames the company works with so please unless I reach out to speak to a rep DO NOT CONTACT ME. thanks
Response from Just InsureNov 24, 2023
Hi Ms Martinez. We're sorry you've had a bad experience. We do reach out to our customers who haven't paid their bills. We have seen an increase in the amount of customers not paying. We apologise for the contact, but it is necessary. We don't want our customers' credit scores to be negatively impacted.