customer
Very good service
Very good service
Response from Just InsureJan 19, 2024
Thanks for the great review!

“Just Insure” is the brand name of SF Insuretech and subsidiary Just Insure, Inc., a licensed US property & casualty insurance company, offering pay-per-mile automobile insurance products through mobile technology. Just Insure is on a mission: To increase the convenience and availability of car insurance options, and to use technology to improve driving safety. Full coverage insurance is currently offered to drivers in Arizona, and is planned for other states in 2021. For more information, visit https://just.insure and download the “JUST INSURE” app from the Apple App Store or Google Play. #justinsure
Just Insure (just.insure) has 629 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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629 approved reviews, newest moderated first
customer
Very good service
Response from Just InsureJan 19, 2024
Thanks for the great review!
customer
Low rates Like appreciative of your honestyb
Response from Just InsureJan 19, 2024
Thank you for the great review!
customer
The price is the best thing about Just. I've haven't needed to file a claim so I don't know how that process goes. I did not elect to have their device installed to track so my account is always adjusted at the end of the month because the app doesn't track accurately. I also don't like that they changed it recently so you have to use autopay. I prefer to have control of my own finances and sometimes need to float a day for money to come in.
Response from Just InsureJan 19, 2024
Thanks for the review. We're working hard on getting those rates low and ready to help you if you need us.
Kiza
I love this insurance because it charges me for how many miles I drive, As an on campus student who doesn’t drive that much it’s a great Insurance. I would give 100 stars if it was possible.
Response from Just InsureJan 19, 2024
Thanks for the great review Kiza!
Gregg S.
Overall, can't beat the prices! I do wish you would cover more than one vehicle. To cancel one policy to start a second vehicle doesn't make sense. Just curious why you don't offer more than one policy at a time for multiple vehicles?
Response from Just InsureJan 12, 2024
Thanks for the great review, Gregg. We can confirm that providing coverage for multiple vehicles is on the roadmap. Stay tuned.
customer
I like the pay for miles feature not just paying what is being charged.
Response from Just InsureJan 5, 2024
Thanks for the great review!
James
Original 1/2/2024- I called the claims department on the website and went through the options… I was only hold for maybe a minute or 2 and it informed me I was NOW first in line, 4 minutes later it informed me I was NOW first in line, 2 minutes later they disconnected the call. I redid this process 4 times getting disconnected on after 5-8 minutes, I finally tried to call the customer service line and successfully was answered by the voicemail of someone who was “not available”… do people even work here? I then resorted to send an email and have still not heard back so we will see. Update 1/15/24 So I was finally able to contact claims, after a few days they gave me a claims number and a few days later a claims adjuster: A Reyes, this person has not returned my emails or voicemails to date and claims is no longer responding, this is 2+ weeks of me trying to get a claim STARTED through this company, who knows what hoops I’ll have to jump through to actually get repairs to my vehicle?
Response from Just InsureJan 5, 2024
Hi James. Our team is looking into this. We apologise for the delay in getting back to you. This is not the level of service we aim to provide.
Stephen G.
Great insurance for the price
Response from Just InsureDec 22, 2023
Thanks for the great review, Stephen.