Jupiter Auto InsuranceReviews of jupiterauto.com

Response from Jupiter Auto InsuranceNov 8, 2020

We don't like to see unhappy customers and we do investigate each post. Upon investigation it is noted that as you were trying to report a new loss, there was a 2-3 day delay in acknowledging your first loss report. We further noted that no first party coverage was involved and, other than the courtesy of acknowledgement, no benefits or inconvenience should have been involved. Thank you for bringing this to our attention and the proper claims management parties have been advised of your post.

Response from Jupiter Auto InsuranceOct 19, 2020

Thank you for your post. Our underwriting department researched your comments and found that as you were set-up for document e-delivery, your renewal billing notice was emailed to you on July 10 in advance of your policy renewal date of July 31. A payment was not received by that date so your policy lapsed on July 31. Hopefully you have secured coverage in the interim. If not, or if we may be of service again, please contact our customer service department at 855-444-4341. Thanks

Response from Jupiter Auto InsuranceOct 8, 2020

We understand, insurance can be expensive and we hope you found a Company with better rates for you. Thanks for your feedback. It's very unusual for us to receive such a low rating! All we can say is we can't win them all. Insurance rating is complex and many factors come into play, sorry we were not the most competitive for you, but we hope you found our service and automation acceptable. Thanks!

Response from Jupiter Auto InsuranceOct 8, 2020

Thanks for your feedback!

Response from Jupiter Auto InsuranceOct 5, 2020

Thanks for your post and I believe our Underwriting Department reached out to you to communicate the status of your account and any amounts due for your coverage. If we can be of additional service please give us a call at 855-444-4341.