The JunkluggersReviews of junkluggers.com

Scheduled a few days ahead. On the day of their visit less than two hours before the scheduled time of arrival, they called to say the truck had mechanical problems and they wanted to re-schedule. If it was my business, I would rent a truck rather than have all customers re-schedule. I now looked at all these bad reviews and feel fortunate that I did not choose Junkluggers.

Very professional accommodating and hard Working movers. I used the services twice each time The same quality of service. Shawn and Fernando were great !!! Thanks guys🙂

First time went great. 2nd time they mixed up our account with someone else, my wife waited for 3hrs at our old address. Even after calling them at the end of the window they said they were on their way, never showed. Now one of us needs to be there between 8am & 10am tomorrow as well bc we need to be out by noon & it’s 45-60 min round trip. Wasn’t even same day, we’d scheduled it ahead of time.

Great experience - I was able to get an appointment almost overnight. The team arrived when promised and all crew members were very courteous and helpful. I had a whole truckful of material to get rid of from various parts of my house and the team handled it with ease. I had to move out of my house quickly and did not have the luxury of selling my things online. I'm glad to know Junk Luggers will donate my furniture and other things to the extent they can -- keeping it out of the landfill. -- Mark

They never showed up. I called to get an eta right before they were scheduled to arrive. The guy kind of laughed and said, we don’t call the guys unless they don’t come before the end of their window. When I called at that time the girl said she couldn’t get a hold of her manager or anyone, would I mind waiting another half hour. I did wait. No one showed up or called. The worst part is a drove an hour to this appointment and had to sit in my car the whole time. This is the worst customer service I’ve ever received. I wish I could give negative stars. Wasted day.

fast, clean and environmental. They took my functional old furniture to be donated.

I requested a pickup on Sunday for the next day and got an immediate response. They arrived right when expected (actually contacted me that they were on their way). They were friendly, polite and worked so fast! I plan on using them again in the near future! Would definitely recommend.

Jeff & Preston called before arriving to verify pickup. They were kind, curtious and effecient. Would use them again in a heartbeat. Also impressed by their next day service.