Heidi H.
The staff at Jumbo are prompt
The staff at Jumbo are prompt, knowledgeable, and personable as well. I’ve had more than one interaction with their staff and I’d say that their customer support team is A+!

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JUMBO (jumboprivacy.com) has 506 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Heidi H.
The staff at Jumbo are prompt, knowledgeable, and personable as well. I’ve had more than one interaction with their staff and I’d say that their customer support team is A+!
Poepy
Awesome! Really nice people and they even gave me free pro version!
Oma
Really pleased with the app and how it protects my online presence. Also happy with the customer service received from the support team. Would definitely recommend this app to anyone.
Morgan M C.
The customer service of Jumbo is absolutely amazing. They are so accommodating to your individual needs and I will always support this app.
Hail M.
I downloaded jumbo app on June 26 and unsubscribed on June 25 I still hd the app on my phone because I had 7dys free . July 2,2021 at 7pm the app took 160.86 from my account without me having an subscription or having authorization from me . They do not have a number to call I finally got their email email them twice no response . Another thing The app is sneaky they made it where to I unsubscribed you can’t go on Apple store to do so you have to go on the app itself and it’s hidden I literally went through the app the next day for like 20mins searching to unsubscribed because I couldn’t take their pop up any longer . But by Monday if my money is not refunded I’m going to file fraud with my bank & I have screenshot showing I was never subscribed to jumbo for them to take money out of my account through Apple Pay …
Response from JUMBOJul 27, 2021
Hey there, I really want to make sure that this has been totally cleared up for you. Do you mind sending me a message to [email protected]? Please mention this review and I promise that we'll make this right!
Pablo de L.
Jumbo has become an essential application for me. I wrote to customer service and they were very nice and I got a quick response. Great!
Othmane N.
Great support !
William E.
I can’t say enough about the way you guys handled my dispute, no matter how it turns out I’m happy. I was having trouble with my iPhone because of a cracked screen, which I’ve taken care of since then. But it will push buttons that you didn’t mean to push, anyway I’m happy with the way your customer service handled it and thanks again.