Judicial ShopReviews of judicialshop.com

I love the products and access but the customer service is non existent. I called about 20 times over the course of a week and nobody every answered. Same with email, no answer. I ordered 2 day air on a thurs and assumed with 24 hrs for picking the package etc that it would ship by the following Tuesday very latest. I did not receive my package for 16 days with zero response to my please forward assistance. Even once it finally shipped it didn’t come in two days. What I wonder was I paying for with 2 day air? Please ship quicker abs ANSWER THE PHONE.

Very professional and proactive customer service.

Quick turnaround and good quality

Second time I ordered from you and second time everything was perfect. I had, in between, ordered a robe from another company and it turned out to be wrong and they tried to decline a refund (despite their return policy that allowed the return).

After I received my robe I noticed the sleeves were too short. I sent an email and didn’t receive a response. Otherwise, the robe was great!

Great product, arrived exactly as described.

This company is hard to reach when you need to return something and time is of essence. First robe ordered was way too big, could not get a response to my telephone inquiry, then told to email, no timely response. Since I needed a new robe for an event, I ordered a smaller robe before company responded. After receiving 2nd robe ( quality and size fine ) I call and email again and finally get a response no refunds, just exchange or credit. I feel taken advantage of: their slow response is why I re-ordered before knowing their Return Policy, now I have a huge Robe I have no use for, also be aware if you order a Garment Bag for your Robe it is much narrower than the Robe, so it’s useless too, unless you want a wrinkled garment. Less learned.

I was satisfied with the first judicial robe I ordered. I decided to order another one in a different style. Although the fit didn't work out, the return was easy and fast.