Judicial ShopReviews of judicialshop.com

Beautiful robe but it took several weeks for delivery. I had to return it bc I needed delivery sooner

Unfortunately, after paying $80.00 for fast delivery, because I needed the robe for my swearing in, Judicial shop delivered the wrong size and style robe. I ordered an expensive pontiff robe. The one that was delivered was a basic, cheaper style. I immediately contacted them by the only form of communication provided, email. It took weeks to get a response. In the interim, I had to purchase a very expensive robe from a local brick and mortar shop because I could not risk having no robe during my swearing in. I paid to return the robe, and still have not heard from them. I am emotional and extremely disappointed with this low level of customer service.

Measurements of the rope came wrong. No one answers the phone to try to figure out what happened or to exchange. Answered return email after 3 days. Return process takes 5-7 weeks. Very poor service.

What I purchased was exactly what I wanted. Shipping was delayed, but that could have been due to being the holidays.

I ordered a robe over 10 days ago and have not received any communication on delivery. Sent two emails and have left several voicemails with no response. Disappointing customer service. Will reorder through another company bc of unreliability of delivery.

Process was easy and product was received on schedule.

I wanted to return the robe and they will contact me. Bad customer service. Cannot reach them by phone, email, or chat. DO NOT BUY FROM THEM!

I am happy with the robes and I got them quickly. However, I have been calling and emailing trying to get a traditional receipt that has the name and address of the business on it for me to get reimbursement. No one at Judicial Shop has ever called or emailed me back or sent me a receipt. That is unacceptable.