wilson
Calls were always returned right away
Calls were always returned right away, I have purchased several machines and will continue to do so. Great experience every time!
JTF Business Systems was founded in 1987 “Just The Fax”. JTF is your best source for commercial line of office equipment nationwide. JTF is recognized for excellence in customer service and best prices. JTF is the leading authorized dealer for Xerox, Lexmark, HP, Canon, Kyocera Mita, Promethean, Sharp, Dahle, Martin Yale, Formax, Plus and many more.In 2008, JTF became a certified government contractor. Today JTF is the most trusted name in office equipment industry, What puts JTF in front of the completion, is our people. We're caring and responsible professionals with over 25 years of experience in office equipment industry. The most important aspect of our business is to understand the #1 reason for our success. At JTF we know "you come first and everything else falls into place behind satisfying your needs." You can depend on our people to respond quickly to all your needs
JTF Business Systems (jtfbus.com) has 112 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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wilson
Calls were always returned right away, I have purchased several machines and will continue to do so. Great experience every time!
Damian
We bought a new printer from these guys for no other reason than because it was the best price we could find. Then they also had a warranty deal so we figured with what we saved with the purchase we might go-ahead and take a flyer on it for the measly $99 that was otherwise supposedly > $500 value! I typically avoid warranties because it's usually like throwing money out the window. So, never expecting to need it and when we got to a place where actually we did, we didn't then know if it would actually be honored. BUT! We did need the warranty and I have been shocked at how good these guys were at getting us the parts and technician to complete the job. The JTF folks were super-easy and amazing to deal with. I say that because when you're buying online and from people you have no legitimate reason to know whether they're a fly-by-night operation or will stand by their agreements (we had never heard of them, maybe we're the last to learn, we don't know), well, to us doing business with somebody we'll never see is sort of like a flipping a coin to our way of thinking because what's on the other end? Let me put it this way for anybody who's wondering... And also understand I can't guarantee or know they'll treat you as well as they did us. But after being so pleasantly surprised at how well they treated and responded to our warranty needs, it was me that asked them how and where could I give them a good review? I am taking time out to write this because we were so grateful to how they showed zero resistance whatsoever and accommodated everything necessary to efficiently get the printer back into working order with the new parts and arrangements for a technician (that cost us $zero$). So they deserve all of the praise we can give them they have earned this good review. So if you're like I am, skeptical about every single thing you hear or read because this world is just what it is when it comes time to have someone honor their accountability to you if things just don't work out like you expect? All I can say is these guys have been a day of sunshine in an unpredictable marketplace. Now here's something that kinda makes me giggle... Here I am needing to get a printer for my wife and for whatever reason and not until writing this review would have come here first and would have instead been on autopilot and just visited Amazon; that has simply become my habit. But again!! Face palm & duhhh... I will look here first before Amazon after finishing this, to compare and shop for her current printer need (but am unsure if these folks carry printers for personal use - but am about to find out). And hey you guys at the JTF place! If you're reading this check that out, lol... I just had that epiphany at this very moment to use you again. That's your reward, recognition, and incentive to keep up the good work because here is some real-time proof a customer is coming back because you gave an excellent performance, exceeded expectations, and our experience now gives you a return customer, LOL!! We want a printer that is both decent for the office and is also a great machine for printing photo-quality stuff. Plus, all of this review is true. Thank you! :) :) :)
Selena
I am a person who will only write reviews if I have had a horrible experience or an exceptional one. I am glad to say that my experience with JTF Business Systems has been exceptional due to the assistance I have received from one individual, "Zach." Although I thought I knew what I wanted when I visited the website, after speaking with Zach, he was able to help me determine exactly the product that I needed...no pressure tactics! Over the months that it took for my agency to decide to purchase, receive, activate and register the equipment, he was there answering my questions in a most professional manner. I never had to speak with or e-mail anyone else for assistance or explain to someone else who I am, what I purchased, provide proof of this or provide proof of that...I don't have time for all of that! I just appreciate service beyond the sale and that is what I experienced with JTF and Mr. Zach. In the future, if I need to purchase anything of this magnitude again, I will not hesitate to contact JTF and I will hope that Zach will still be there.
Stephanie F.
Zach Connelly has been amazing to work with over the last several months. My school has purchased SMART Boards and Promethean Boards from Zach. He is there to help me with the research part, picking out what is best for our school and students, troubleshooting, and then checking in to make sure all is well. Zach is very easy to communicate with whether it's over the phone or through email. Zach is our go to man with all purchasing needs! Thanks for all you do!
Tony S.
Zach Connelly made the buying experience great. After our experience with Zach on the first purchase, we decided to give your company more business with a second investment. In addition, we have made two additional referrals to your company. The service was great and the product was equal to that. Nice Job!
Jesse
I have been very happy with the service I have received from JTF - Zach in particular. He always responds to requests in a timely manner and ensures my needs are being met. Many thanks!
Jeff
Highly recommend...you won't be disappointed!
Vanessa M.
My company purchased a Xerox copier from JTF in October. Jon was very helpful in selecting the right copier. He was very knowledgeable and dedicated to answering all my questions. I highly recommend JTF to everyone!