Larry Leshikar...Central Freight Lines, I.
JTF...excellent sales support...turnaround on support slow.
Positive: Product pricing is very competitive with timely shipping. Excellent sales support(Zach Connelly)...also provides quick resolution to open issues. Negative:Slow turnaround on repair issues.
Response from JTF Business SystemsSep 28, 2015
Dear Larry, Thank you for being a loyal customer and we truly value your business. We trust that you would not have purchased over 40 printers from us for the last year if we hadn't provided your company the best support possible. Our local service turnaround time is less than 2 hours but 24 hours nationwide. We dispatch all service calls to our nationwide partners immediately for next day service. The problem sometimes arises in the sparsely populated areas where there are not a lot of dealers. I am sorry for any inconvenience and we'll do our best to improve on the issues your pointed in your review.