State FarmReviews of jrorenstein.com

I have had State Farm literally all my life. Both of my parents were State Farm employees with one in claims and the other retired as my states underwriting superintendant. As my Dad had you pay your own bills I've had their car insurance for 55 years. Several days ago I discovered my insurance draft this month was going to be 500-600 dollars lower and called to find out what the issue was as I wanted to be sure it drafted correctly. It took my agent several days to run it down but I was finally told that State Farm was cancelling my policies effective 04/29/2026. When I questioned why I was told it was for excessive claims. I have had, in the last 3 years, 3 actual accident claims only one of which was at fault and it cost them $1700. There is a lot of road construction in my area and I have had some comprehensive claims, i.e. windshields the only ones of which I turned in were because they created a vision obstruction and violated the law. They are paid over a $1000 per month for this coverage (for years) and and have never had a bit of problem cashing my checks. Whoever is running this company now has turned it into a poor copy of what it used to be. To add insult to injury they never directly notified me they were doing this, it was just a short paragraph on a bill I admittedly don't read unless I make a change as it's paid by bank draft. Use them at your own risk but don't expect any loyalty from them as your tenure as their insured means nothing.

It has been close to couple of weeks since I had to file claim with this company and there is very little progress. The case is as simple of a blind folded slam dunk as it can be and the adjuster is behaving as if flushing a toilet is like a rocket science. I'm not asking them for a penny for property damage like damage to furniture, equipment, clothing etc. nor is there any bodily injury. Just want them to cover a basic water leak. Their communication is unacceptably poor and the claim handling is pathetic at the very best when I'm paying them 10k+ annually in premiums for last 15+ years. Just don't know if I can depend on them anymore and really worried about a more serious situation if and when that happens!

Review Title: ⚠️ Safety Compromised for Cost - 2025 GMC ADAS Windshield Claim Rating: 1 Star Review: Think very hard before purchasing insurance from this office. No one in Kelly Cannon's office provided any meaningful assistance with a claim that directly impacts the federally mandated safety system on my vehicle. The Facts: I have been a State Farm customer for over 20 years with Auto and Homeowners insurance and zero prior claims. I own a new 2025 GMC Denali Ultimate equipped with the Advanced Drivers Assistance System (ADAS). The Issue: State Farm used Safelite to replace my windshield with non-OEM (aftermarket) glass. This decision was made despite the vehicle manufacturer, GMC, issuing a Position Statement (Feb 2025) that clearly advises against aftermarket glass for ADAS-equipped vehicles due to safety risks. When I raised this critical safety concern, I was told the use of non-OEM parts was allowed by policy. In short: State Farm chose to save a small amount of money rather than ensure my vehicle was restored to its pre-loss safety condition. I was promised a follow-up call from the agent, Kelly Cannon, to address this safety risk, but I never received one. If you drive a modern vehicle with safety sensors, be aware that this agency may not prioritize your safety over their bottom line. I have cancelled my policy and moved to USAA.

Brittany at Caleb Cyprian State Farm. Very professional, knowledgeable excellent customer service skill .I will recommend her and her co-worker's to friends and family.

I’ve been with State Farm for a year, and I’m increasingly frustrated by how my car insurance premium keeps rising month after month, despite having a clean driving record and no claims. I originally chose State Farm for their reputation and competitive pricing, but lately, the increases feel arbitrary and unjustified. I’ve reached out for explanations but have only received vague answers about market conditions. Loyalty and safe driving don’t seem to count for much anymore. I'm seriously considering switching providers unless something changes.

Had renter’s insurance for two years and the one time I needed it (water damage ruined my stuff), they gave me the runaround and denied my claim. Said it was some “maintenance issue” not covered. I’m out over $800 in damages. What was I even paying for all this time?? Total joke.

Had renter’s insurance for two years and the one time I needed it (water damage ruined my stuff), they gave me the runaround and denied my claim. Said it was some “maintenance issue” not covered. I’m out over $800 in damages. What was I even paying for all this time?? Total joke.

They’re quick to take my money but slow to pay out claims. Rates keep going up for no reason, and customer service treats me like an afterthought. Definitely not feeling like a "good neighbor."