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Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

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Joyride Harness

Joyride HarnessReviews of joyrideharness.com

3.93,958 reviews
Pet Stores

Joyride Harness3.9

Reviews3,958 About Contact

Overall score

3.9 out of 5

Average

Average of 3,958 reviews

Distribution

5★62%
4★9%
3★6%
2★5%
1★18%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

joyrideharness.com
[email protected]

About Joyride Harness

Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated

Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: joyrideharness.com
Website: joyrideharness.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Joyride Harness reviews

Showing 698 reviews with 1 star · Clear filters

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Jack P.
Mar 25, 2020
Does not control pulling
Does not control pulling
Report
Joanne M.
Mar 25, 2020
Order#429323
Order#429323. I placed a phone order with Tiara for a custom dog collar. That was ok. However the next day I receive a written message that my order was on hold due to missing information. I call joy ride/ pug harness contact phone number and no one answers. and no opportunity to leave a message. That evening I was finally able to get someone on chat and and am told that she has to refer to someone for further investigation. I am told that I will be contacted in 48 hours. This is disgraceful customer service. This is unfortunate since the products I have ordered have been good quality. The only reason I phone ordered was because your website was not working. I know these are challenging times for us all. I just want my issue resolved. Thank You, Joanne Matzer
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cheryl H.
Mar 25, 2020
Didn't send what I paid for.
I paid for 1 extra and not only did I not get it bot I tried getting in touch with customer service and got no response.
Report
Ronald
Mar 25, 2020
No customer service. Poor company!!!
No customer service! No guarantee on product
Response from Joyride HarnessMar 31, 2020
Hey, Ronald - We do offer a 365 day warranty on our harnesses and accept returns and exchanges for up to 60 days after an order is received. We definitely stand by our product. Please feel free to reach out with any further questions at [email protected] or begin a return/exchange directly on the site at: https://joyrideharness.com/a/returns
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Patricia T.
Mar 25, 2020
There's no such thing as a "No Pull Harness"
This harness wasn't adjustable to properly fit my dog...the velcro fastener for the front is so wide and not cut deep enough that it actually wore on her skin and caused a sore on her upper chest just under her neck...it would never stay centered on her body and always kept turning/sliding to one side or the other and it was always loose on her even though I ordered the proper size according to the measurements of her body... I have made this same or a similar review a few times and asked for a refund but they never sent a return postage label after several attempts so I lost a little more than $60.00 and have a harness that is worthless to me that I don't feel I want to give away to anyone else...
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Richard W.
Mar 25, 2020
It is falling apart!
It is falling apart!
Response from Joyride HarnessMar 31, 2020
Hey, Richard - We appreciate your feedback. Please keep in mind that we offer a 365 day warranty on our harnesses which will cover any defects. Don't hesitate to reach out to us at [email protected] and we could work on getting a replacement out to you.
Report
Paula R.
Mar 25, 2020
My harness had the clasp break and you…
My harness had the clasp break and you would not repair or replace it. For that reason I can not nor I will not give you anything but a bad recommendation. I might also add it was just day after the warranty expired.
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Carol H.
Mar 25, 2020
The harness was made well
The harness was made well, but had to be returned, it just simply did not fit a dachshund properly.
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