Joyride HarnessReviews of joyrideharness.com

I bought this harness with the hopes that my hound would not pull (as advertised). Not the case! She pulls just as much as a regular leash and collar, wasted 💰.

I love the harness. It is easy to put on and looks nice. My big problem is my Cockapoo found if he turned around and backed up he could manage to easily get out of the harness. Don't know how to solve this problem.

I bought Joy harness for my 56 pound doodle January 2022. It split in two March 2022. I have emailed for a replacement with no return email. Poor customer service.

Customer service is somewhat poor and a pain to deal with. Returns and exchanges are not as easy as they’re made out to be. The harness did not help with pulling AT ALL. I wanted to return it but it was too much of a hassle so I just use it for car rides.

Love the harness but not the sturdiness. My dog has almost chewed completely thru the strap after only about 4 times wearing. It’s unusable at this point. I emailed Joyride detailing the problem and never heard back from them.

The product is awesome! But their policy of if you remove tags you can not get a return/ refund makes me upset. I ordered a harness 1 size too big, I used their sizing suggestions. I just wanted to return the big one for a smaller one. I would have paid the shipping. But even having the tags would not have helped, since they are removed no return/ refund. Not likely to purchase from them in the future. Dawn Weis, CVT I did email and I called customer service that was when I was told there was nothing they could do, no exchange no refunds.

The product is great, however the ordering / delivery experience leaves a lot to be desired. Why would a company ever send a client an email asking if I had received a tracking number yet? Yes that happened. Then I got an email saying my order had been processed, and I would receive a tracking number in 2-3 business days. This was 5 business days after I ordered. Processing an order includes generating the shipping label, no? Then I received an email to rate the sales process, which actually stated in the email that "you may be receiving this before your product was delivered". Why would you send an email before the customer received the product? Do you not have insight into the delivery tracking to see I had not gotten the harness yet? Finally received the harness 9 business days after ordering. Not really too long, but with the emails in between showing me the company was clueless as to the status of my order was a little unsettling. Re:your reply, it is not a status update to ask the customer by email if they have received a tracking number.

I loved how easy the harness went on, but it just was not durable enough for my aggressively energetic beagle. The stitching holding all three hooks came loose. This allowed Hunter (my beagle) to escape.