Karen M.
Not only did i receive a Joyride…
Not only did i receive a Joyride Harness when I ordered a Pug Life harness, but my dog was able to pull me right off my feet on our walk. I fitted it to her per the instructions, to no avail. A waste of money, with bruises besides.
Response from Joyride HarnessApr 9, 2020
Hey, Karen - Sorry to hear that this has been your experience. We did change our name from Pug Life to Joyride to be more welcoming to all dog breeds, which is why your item would have had the Joyride labeling on it. All newer orders will reflect this change. And our harnesses have helped countless dog owners set their pups on the right track, while some will require a bit more time and training. We're always happy to provide more tips and tricks, but we also understand if you're not satisfied with your purchase. Please keep in mind that we accept returns for up to 60 days after you receive your order. You can always start that process here: https://joyrideharness.com/a/returns