Joyride HarnessReviews of joyrideharness.com

I am in the same situation as the customer below. I placed an order on April 9, 2020 for a harness, leash and two seat belt harnesses. My husband and I have three dogs and are always looking for quality products for our pups. I received an email confirmation right away and then a notice that my order was at FedEx and it provided a FedEx tracking number but when I checked with FedEx on the status I was informed that only a ticket was generated but the product had never been dropped off at their facility. I too am contacting my credit card company and wish Joyride Harness would have responded to my email requests. I am extremely disappointing and don't want anyone else to experience the same issue.

DO NOT ORDER FROM THIS COMPANY!! They are nothing but a scam. They take your money, but DO NOT ship any product. WHAT A SHAME. Shame on FACEBOOK for letting them scam their clients. Sure, I ordered my merchandise on April 8. On April 11, YOUR COMPANY sent an email saying my order has SHIPPED. It is now 4 days later, and all I get is excuses from your online chat, and no response when I call or email. I was told YESTERDAY that Diane Hogan 870-543-9596 would get back with me no later than today. STILL NOTHING. SHIP MY ORDER OVERNIGHT AT YOUR EXPENSE OR REFUND MY MONEY IMMEDIATELY.

This is a ripoff site ordered 2 harnesses on 4/2 paid extra for express processing as of 4/14 have not received them. We tried to contact via email 3x no response, Phone Number (just a recording) and their Chat does not work for past 3 days. When I check FedEx tracking number given it says it was created but product was never shipped! I am contacting CCard company now to contest the charge and hopefully get my money (which by the way they quickly took) back.

I received my harness broken. Half of the clip was missing, broken off. They have no one to answer your call. You are directed to website to return. They do not give you a place to explain that their quality control is sub par. In addition, the charge you for the return postage to get a refund when the item is defective. Scam.

Can't write a review on the harness. I can right over you on their service. I spent $45 for a harness for my pug. Never received it, they had a tracking number on it says it was delivered went out shortly after the mail person dropped it off. Wasn't there. You would think an item that's $45 and has a tracking number, they would have somebody signed for it. To make sure it arrives at the person's house. Called the post office to ask for help all they said was they would look into it. Email the company told them I never received it they said the same thing they would look into it. Do to the fact that it showed that it arrived there's nothing they can do. So I spent $45 and got nothing. If this is the type of customer service they have I'm not ordering another one. Think before you buy and if you do buy, make sure you are home to receive your item.

Within 30 days stitching was pulling out. In total I had 3 harnesses ended going back to a collar. Save your money.

I had ordered from you 3 Xs first 2 came fine and no concerns , the third harness was damaged ‘ and you could care less case you give no way to contact you ! Not even a email ! Before this marketing email so i found another supplier of my harnesses ! You lost all of my bisness and I no long tell others I use you ‘

Very unfair return policy. I was charged $4.95 shipping when I ordered the harness. For practical reasons, I decided it was not going to work for me and returned it the same day, basically untouched. I was charged $12.90 for return shipping and only credited $37.00. Basically, I paid $18.00 shipping for a $37.00 harness.