Joyride HarnessBeing a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mattrod
DO NOT USE THIS COMPANY!!!! They are a joke. Orders are never sent and they will tell you for weeks that’s it’s on it’s way and it will never ship. This company is garbage! There are plenty of other harness companies out there. Us one of them. You will be much happier.
Judy R.
Wish I had read reviews first. Though a friend ordered from them in the past without problem. Customer service is a joke. They tell you anything to get off the online chat which is the only way to communicate with them. Emails are not answered. Won’t accept phone calls. Been waiting and waiting. Told me yesterday that they still have my order there despite shipping notice a week ago. Gonna dispute with credit card company now. What a disappointment.
Derek M.
Received an email that order had shipped with FedEx Tracking #. FedEx says only label created and waiting to be picked up. Been almost 2weeks to change. Will not answer emails and no number to contact a live person.
John
I would really like to be able to write a review of the harness, but it's been more than 3 weeks since order was confirmed! They certainly took the money in a hurry. Customer service is the WORST!!!
Justin
Took my money and never sent product. When I emailed to complain, I was given a tracking number that sat for a week without shipment. They stopped responding to emails and it appears they have locked down their Facebook page. I will be contacting the LA AG regarding these thieves. DO NOT PURCHASE!!
Kristen
took my money and never sent product!!!!!!!!!
Linda D. M.
Ordered the harness, got a message the product was shipped. They gave me a order number, tracked the ups number to a station in North Houston, for 1 week it seemed to be there, but ups was still waitingon it. Emailed the co. said for me to be patient, ti was coming, waited a few more days, ....nothing. Tried to call them all automated, no help. reading the reviews on this co. they seem to have the same story.
Amanda Phelps B.
Ordered the first week of March ($100 plus order) - still no updates 6 weeks later, despite several messages requesting shipping status - to date no response. Zero. Nothing. Not even an automated response. Guess I’ll just dispute the charge and move on... bummed.
