Joyride HarnessReviews of joyrideharness.com

Comment: I purchased a holiday harness in October. It was shipped to an incorrect address, but finally reached us here in Sarasota. Turned out the harness was too large so I initiated a return request which was authorized Dec. 8, and I returned the harness through the UPS store as instructed. I got a notice that the return was accepted, refund TBD. Meanwhile I had purchased a smaller harness at the full price because we wanted it for Christmas. Now I get a notice from Facebook that my return wasn't accepted because "the item no longer needs to be returned". WHAT?? You have my money AND my harness. This is fraudulent. You need to make this right. If you're not giving me a refund, then you need to return my harness, simple as that. Based on this experience, I would not recommend that anyone purchase anything from JoyRide Harness. Please tell me that a mistake has been made. I have documentation to support all of the details above. Awaiting your immediate good faith reaction.... Lois Bates

The harness fits my dog but after numerous adjustments, the neck strap still chokes my dog. Terrible design. Tried to get a refund but the refund process is a joke and I could only get an exchange for more useless product form this company. I should have learned from previous experience with Facebook advertised items. Every single time I have purchased from there, it has been a ripoff just like this one. I'll stick to Amazon and other reputable markets from now on.

The product didn’t fit the dogs well and your return policy is inadequate.

Yes they have a nice harness BUT they have zero customer service. They sent the wrong harness and literally will not help with an exchange. There Is not one paper in the package ( like with return info) and they do not have a number or contact info They respond to. On the other hand I have never received more SPAM from a single company ever and I asked them to stop by responding to their spam. Doesn’t matter bc they do not have 2 way communication! They are so much trouble as a company that they are not worth dealing with!! This is their only and repeated response and this is as far as you’ll get: “Thank you for contacting us! Your message has been received and will be reviewed by our support team for assistance. But maybe I, Dog Bot, can fetch the right resources for you and help out ahead of time like the goodest doggo I am. 🐾”

My dog can take the harness off and it is on securely with little to no room. She twists around and pulls out of it almost like what could be describes as a person taking a shirt off.

I received the wrong harness I received the original version and I paid for the 2.0 version. I could not call you to explain. I never received a return envelope to send back the incorrect item. UN

UPDATE: I GOT THE HARNESS WEEKS LATE AT THE WRONG ADDRESS. I HAVE A NEW HARNESS THAT I PURCHASED WHEN I GOT THIS, SO I HAVEN'T USED IT AND CAN'T COMMENT ON THE HARNESS ITSELF. I never got the product (harness at $66 total) nor a refund despite my repeated emails. An email from the company said it had been delivered. It's not an easy company to contact. They sent automatic responses every time I emailed them and then, only once, did I get my question answered about when it would arrive (they take forever compared to harnesses sold through Amazon). There is no customer service number and I couldn't find a way to reach the company through social media successfully. Now I am bombarded with spam from them at least twice a day every day. I say, go to your local pet store or Amazon to get good a harness that arrives quickly and is reliable in shipping (that's what I had to do after 10 days of not getting the item nor a response to my 3 follow-up emails).

Wrong delivery and took way too long for paying shipping . Also had to go to pet store and buy something as ours broke Pls take me off your list