Joyride HarnessReviews of joyrideharness.com

I ordered a harness on 10/31/20. Received an e-mail that my order was shipped on 11/09/20 along with a DHL tracking number, which says it has been in transit since that day, it is now 11/18/20, still no harness or tracking information available. I have tried to call, but you cannot talk to a live person. Sent and e-mail, no response. Chatted with someone on-line, they said they put a rush on a response, still no response. I am beginning to think I have been ripped off and will be contacting my credit card company to file a dispute, because they promptly took my money. Very dissatisfied.

Bought three of these harnesses thinking they were the solution to our dogs pulling. Also wanted an alternative to a collar choking our dogs. These are bulky and poorly designed. Each of the harnesses fail to retain the underbelly strap fitting. They immediately loosen when worn. Ea h of our dogs gate the harness and have learned to back out of the harness so no control and security that the dog cannot get loose and able to run free. We have Beagles so this is the worst case scenario for us. Snd then there is the price. Poorly designed, uncomfortable for the dogs, poorly made and over-priced. Do not waist your money buying this item. You will likely not like it. Stay away.

My order has not even shipped yet and I tried to call someone to cancel. There are no live people to talk with you can only use the chat. They say they are unable to cancel and are going to make me wait till receive the product whenever that is since they sent me a text saying my order is on hold then have me go on the website to get a label and then return it to them. They do not do very good business. Very disappointed with the assistance I received:(

I reported a defect in a harness on July 26. I was told it was still under warranty. Since then, I have received nothing but excuses. I have been told that they were waiting on - the orders team - the delivery team - the warehouse team Their last communication, on October 11, gave me a USPS tracking number to show that the harness had been delivered. That tracking number was for the June 25 delivery of the defective harness, not the replacement! I told them this on October 12 and have heard nothing since.

I purchased 2 harnesses, sent one in for exchange it came in considerably smaller than original but I kept it for my smaller dog. I sent the other in for an exchange of color months ago! Still have not received my second harness that was fully paid. I have sent numerous e-mails, made contact on live chat and have had NO RESOLUTION!!! TERRIBLE CUSTOMER SERVICE. DO NOT BUY FROM THEM>

Not only they overcharge their products (Amazon sells exactly the same harness half the price with great reviews), but they make it very difficult for you to cancel the order. They make a great effort to state they are a very small company, like if this detail gave them the right to take forever to ship orders or charge more than double... I was very firm and sent them several messages today. I would not accept no for an answer . They finally cancelled the order and confirmed refund. But no, I would not buy anything else from this company and I recommend you look on Amazon before ordering anything from them.

I was so excited to get this Harness. Took forever to receive it. I am so disappointed with this product. 1) per website sizing chart incorrect. 2) buckle right under my dog's armpit. I had to bring my dog to the Vet's due to irritation & pain under armpit. She could not use her left leg. Took me awhile to figure out it was the buckle. 3) I do not recommend this Harness for small breeds. 4) I went to Pet Food Warehouse. They fitted my dog with a Harness that I love. 5) Don't waste your money with this company.

I purchased 2 of these harness for my 88 lb dog. They were purchased in March and July of 2019. By September of 2020 both had broken - the plastic used for the latch and on the harness to change size is very poorly constructed. It holds us just over the year warranty they give you on the product! I would never spend this much money on a product that lasts only a few months over a year. I wish I had known before I bought 2 of them! Don't waste your money!