Pamela C.
Somewhat Disappointed
I initially was very happy with the harness, however the adjustment on the strap does not stay fixed resulting in our Sheltie mix getting free from the harness on three occasions.
Response from Joyride HarnessMar 26, 2020
Hey, Pamela - Sorry to hear that your strap is giving you troubles! The strap should stay fixed in place once adjusted. Please keep in mind that we offer a 365 day warranty on our harnesses which will cover defective items. If you could reply back here with your order number and the item in question, we'd be happy to get that taken care of. Or feel free to email us at [email protected].


