Joyride HarnessReviews of joyrideharness.com

I purchased a joyride harness loved it so I purchased a second one in a different color when I received it put it on my dog it would not stay tight I had to adjust it continuously while walking so I complained and was sent a replacement. It came and the clip was not attached which makes it completely useless so I contacted customer service via webchat on March 28 have yet to hear back from anyone so now I have two useless harnesses and I'm out $40 and by the way this harness does not stop my pup from pulling definitely not a nopull harness. Customer service is pathetic. No way to speak to a person probably because of the amount of complaints they get would not recommend this company such a shame as this is a really cute harness. I wonder if they really do donate a portion of sales to rescue animals not sure you can believe that either which was one of the reasons I purchased from them to begin with. To bad companies like this exist.

Worthless. Won’t stay tight. Dog can back out of it with a little tug. Am going to throw it away. My 11 year old daughter just had to chase our dog across a four lane busy road because of this piece of crap.

This place is a total scam. I too placed orders from this company. I emailed them to cancel and they sent me the biggest line of BS saying they couldn't. I told them that I'd already contacted an attorney and Consumer Protection and then they said they'd cancel the orders. Although I cancelled well within 72 hours, which was what I thought I was able to do, I was informed that I had 7 DAYS to do this. They immediately said they'd cancel them and get my refund going, but today I got two emails stating there was a delay in shipping. I've notified my credit card company, and I will be forwarding all of their insane emails. Don't give up. It's money I worked hard for doing honest work. And please, go to every place you can think of online and let others know before they get scammed too. If you got scammed, contact your state Consumer Protection Agency.

I have been dealing with this company for 2mths now. I have received multiple emails stating they have a delay on my order. I then received an email stating I hope I enjoyed the product I received- I wrote them and explained I couldn’t enjoy something I hadn’t received. They then proceeded to write me another two emails stating it was still in transit but should be receiving it soon. They even dared to attach a USPS tracking number- are you surprised there was no found information with that tracking number. I wrote them twice now telling them that they truly have scammed me of my money that I work hard for, which lets be real, we all do, especially in the times of a pandemic. I am extremely disappointed and disturbed by how this company has dealt with its customer service and distribution of product.

Theses reviews are all correct about shoddy products. The leashes are the only products we had not had issues. Collars identification plate fell off and harnesses will not stay taut.

Do not buy, it took almost three months for them to arrive After threatening I would go public they finally sent me my order then every one of the harnesses were flaw, They use the strap on the harness that is smooth it loosens off my dogs, my dogs have gotten out of the harnesses multiple times I bought five of them I offered to return them for a refund they told me that they cannot give me a refund even though the warranty is for year it had to be a Amazon card and still I was not given the amount for the full price, I have emails to back Everything I say when I called tried to contact them they said they cannot help they can only take orders what a total nightmare do not buy they are a rip off and the harnesses are cheap I bought one from Groupon for $11 and it was so much better.

Oh boy. Wish I had seen these reviews earlier. Placed an order 3 weeks ago, have not received products yet. Recieved conflicting emails, but no real answer as to what is happening. I will be calling credit card company today to initiate cancellation. Order #729592.

I do not recommend this product or company. Pros: Slips on and off easily. Cons: Way overpriced. Have to pay for shipping. Shipping delays blamed on "COVID" and had confusing emails exchanges with CS. Has three d clips but only the top middle can be used as the harness slips sideways when it should be secure on the dog. Return policy is ridiculous - they charge more to return it then to ship it and state if there is any dog hair it will not be accepted - so - no true way to return it without risk of not getting your money back. I've tried a lot of harnesses as my dog is very small and its hard to find one that is comfortable and sized correctly and this harness is a huge disappointment and waste of money.