Joyride HarnessReviews of joyrideharness.com

Response from Joyride HarnessApr 1, 2020

Hey, Lisa - So sorry to hear these did not work out as expected for your chihuahua baby. We definitely don't want the pup to experience any discomfort when wearing the harness. Please keep in mind that we do accept returns for up to 60 days after an order is received. You can get a prepaid return label and start that process directly on the site if desired! https://joyrideharness.com/a/returns

Response from Joyride HarnessApr 1, 2020

Hey, Lisa - Sorry to hear that your harness may not be holding up as it should! Please keep in mind that we offer a 365 day warranty on our harnesses which will cover any defects such as a ring coming loose. Don't hesitate to reach out to us at [email protected] to get a replacement started!

Response from Joyride HarnessApr 1, 2020

Hey, Gordon - We're sorry to hear that your pup can slip out. We definitely recommend a snug fit, only about a finger width of space beneath each strap to keep even the little escape artists secure. Sometimes one minor adjustment can make a big difference. Please also keep in mind that we offer returns for up to 60 days after an order is received if you are not happy with your item. You can start that process directly on our site at: https://joyrideharness.com/a/returns

Response from Joyride HarnessApr 1, 2020

Hey, Martha - Sorry to hear that the sizing has been tricky. Please remember that we offer returns and size exchanges for up to 60 days after an order is received. You can do that directly on our site at: https://joyrideharness.com/a/returns