Joyride HarnessReviews of joyrideharness.com

Not for people with arthritis.

Entered the wrong size harness by mistake when ordering through the website - realized this when I received the confirmation ten minutes after ordering. I immediately messaged Joyride about the mistake and requested the correct size. Heard nothing. Remessaged twice over the next two days with no response. Finally received a late night form notes that the shipment was underway and I could submit a return request and pay for return and reshipping of the correct size. The customer service is terrible as is response. Will no longer buy this brand.

Customer service is horrible! I was over charged and there was noone to contact and it took 3 months to get a refund. Also my 6 month old cockapoo puppy has backed out of the harness a few times and got loose. Also I have tightened the band but it always loosens right back up.. terrible experience!

Your ordering system confusing. I clicked on a harness first. then I saw the package which included both harness and mat/cover and cllcked on that. I then deleted the harness because I knew I was getting the harness in the package. Didn`t want an extra. Well, I only received the mat. And guess what, I found the same harness for $5.95 from another source.So Joyride Harness is vastly over priced. Go to pet Smart.

I used your sizing chart for my dog, the harness was a size too big, I asked for an exchange for the next smaller size, NOT A REFUND, but because the tag was removed prior to fitting you WOULD NOT OFFER ME AN EXCHANGE, your representative explained that this is mentioned in the policies when purchasing, I did not read the policies because I assumed that fitment chart was accurate because of all the sales from your business, I would NEVER recommend Joyride Harness to anyone because of the horrible experience from deciding to purchase from you and not one of the many other businesses that sell the same harness.

Reserved and paid for a ride to the airport weeks in advance for a very early flight. Waited outside the hotel at the time I was told to be ready and no driver showed. Contacted Joyride and was advised there were no avail drivers. The hotel used the Lyft app and found one that arrived in 25 min. I was refunded my charge but the aggravation and stress at 4:30 AM trip to catch a flight made it impossible to give this anything above 1 star.

Although it seems well made, it won’t stay at the tightness I adjust it to. I have to use tape to keep it in position.

It was very difficult to get it to fit because the Velcro folded inside so every time you had to adjust it you had to take it all the way off the dog and then it would come off the dog when the dog would pull against it it’s supposed to be something where you can hook it to the side to keep the dog from pulling well the dog still pulls right out of it it doesn’t fit that great it’s overpriced I’m just not impressed I just donated it I don’t even have time to return this crud