Joyride HarnessBeing a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Loni G.
Your customer service is pitiful in helping your customers. I will not be ordering from you again, and wish that you'd take me off of your email list, and catalog mail list.
Response from Joyride HarnessMar 27, 2022
Thank you for your feedback and efforts in reaching out. We appreciate it very much. We are continuously looking for ways to improve our products and services.
Unhappy
Completely ineffective at eliminating pulling. Waste of money.
Response from Joyride HarnessMar 27, 2022
Sometimes the dog needs a bit more time on the harness, but this article provides a few more tips and tricks on using the side rings and how to curb the pulling: https://joyrideharness.com/blogs/news/1-simple-trick-to-stop-your-dog-from-pulling?fbclid=IwAR310mOX3LPAvXxdEuoZD_b6o0nihvrZjGPmGoEg8UZhcyDTGmBL9XmA_Wg
Ann T.
We didn't see a change in our dog's behavior when walking.
Response from Joyride HarnessMar 27, 2022
Sometimes the dog needs a bit more time on the harness, but this article provides a few more tips and tricks on using the side rings and how to curb the pulling: https://joyrideharness.com/blogs/news/1-simple-trick-to-stop-your-dog-from-pulling?fbclid=IwAR310mOX3LPAvXxdEuoZD_b6o0nihvrZjGPmGoEg8UZhcyDTGmBL9XmA_Wg
Janelle G.
Did not work well on my dog. Tried all harness/leash locations and it still did not change her focus. She continued to pull no matter what. Continuing my search for what works well for her.
Response from Joyride HarnessMar 27, 2022
Good luck finding something that is going to work for her. We do wish you both the best.
Jen
My dog did not like wearing the harness, as it kept getting looser as we walked. Once you set the correct length of the straps, there is nothing to hold them in place. When I went to return it (60 day money back guarantee), it didn’t qualify since I had taken the two tags off. Really?!? There were no warnings that removing the tags voided the money back guarantee. If the harness is so great, why would anything void the money back guarantee?
Response from Joyride HarnessMar 27, 2022
Hi Jennie, We were not aware you were having these issues. Our team is available to assist in certain circumstances if we are notified.
Patricia M.
All our dogs have had these harnesses. I love them. Easy to use and good control for dog owners. When I got a new dog of course I wanted one for him too. Problem. I never received my order. I got a message that the harness was attempted delivery and failed. I was home and in my front yard doing yard work. No one attempted delivery. Then I got an email that it has been delivered and to check my mailbox. It wasn’t there. After about a month from order time and a week after the attempted delivery I asked for a refund. I was sent a form to fill out and send in. The form cannot be filled out electronically. What a hassle.
Response from Joyride HarnessMar 27, 2022
Hi Patricia, I am reviewing your emails with us and i do see the order was delivered. Per your last email. Patricia M. Yesterday at 7:26 PM It was delivered yesterday March 25,2022.
Margo M.
The straps do not stay where I adjusted them to...they continue to slip and my VERY wiggly puppy got out as a result and now I don't feel safe with either dog in this. The quality is poor and am not happy I wasted $60 on two for my dogs.
Response from Joyride HarnessMar 27, 2022
Hi Margo, I am sorry the harnesses did not work for you. This is the first correspondence from you regarding any issues with your order.
Kathleen
Harness loosens every time it’s on my puppy. Will not stay tight and company will not fix. Poor product.
Response from Joyride HarnessMar 27, 2022
Thank you for your feedback and efforts in reaching out. We appreciate it very much. We are continuously looking for ways to improve our products and services.
