Joyride HarnessBeing a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Laura R.
The harness fell apart!
Response from Joyride HarnessMar 25, 2022
Hi Laura, We never received an email or any notification about this. We do have a warranty if you email our team we would be happy to send you a replacement.
Ashley A.
I wanted to love this harness! My dog wears a harness all day everyday when she goes outside on her chain/tie out she’s in a chain. She was outside in this harness and slipped out of it and got away. We had to go looking for her after that. When we got her back home I put it on her again and tested it. I was able to effortlessly pull it over her head and off her body making it essentially useless. I wanted to love it and it’s probably good for dogs that aren’t escape artists but not mine. I’m just disappointed I have a 45 dollar harness that doesn’t work.
Response from Joyride HarnessMar 27, 2022
Firstly, we are sorry to hear that this happened. We are all also pet and dog owners and understand how scary that must have been. While we cannot guarantee it's Houdini-proof as some dogs are just too clever for their own good, it should be very hard to escape out of if properly sized and fitted. We recommend only about a finger width or two of space beneath that belly strap for a nice, snug fit! Also ensure it is secured behind the widest area of their ribs rather than the front legs only. To achieve that, you can loosen the front Velcro chest strap as needed, so the harness sits further back on the dog. This should eliminate their ability to slip out. Sometimes one minor adjustment can make a big difference!For a true escape artist, you might consider a "safety strap" or "safety cord" option that attaches to a collar and the leash for added security for wriggly pups. It's just a backup safety precaution that you can pair with our harness for peace of mind.
Ingrid M.
I ordered this harness for my daughter's dog. She has not had any success getting her dog to stop pulling. False claims.
Response from Joyride HarnessMar 25, 2022
Hi Ingrid, We realize the harness isn't a magic cure for all dogs, but we have thousands of positive reviews and testimonials from dog owners that this harness has helped. Folks are always happy to share and our goal is always to make walking and adventures better for everyone. We're sorry that it did not help in your particular case. We do wish you the best!
Toni
Stopped from pulling first time only. Did not work at all beyond that
Response from Joyride HarnessMar 27, 2022
Thank you for your feedback and efforts in reaching out. We appreciate it very much. We are continuously looking for ways to improve our products and services. Please do let me know if you need further assistance.
Cynthia
Did not work on either of my dogs at all. They pulled worse than ever.
Response from Joyride HarnessMar 27, 2022
Thank you for your feedback. We do hop you find something that does work for all of you.
Dawn
Doesn't fit right and the vet doesn't recommend using a harness on my dog.
Response from Joyride HarnessMar 27, 2022
Thank you for your feedback. You can process a return directly from our website. If you require assistance our team would be happy to help. Please email us at [email protected]
Barbara A T.
Delivered to wrong address. I was told it had arrived but it hadn't. I had to go to all neighbors and 2 local post offices looking for it with no luck. Then when I tell you it still didn't arrive, you send me a form to print and return. I didn't have to have a printer to buy the harness so why should I need one to get refunded for a vest that never came?!
Response from Joyride HarnessMar 27, 2022
Hi Barbara, Since our shipping partners did verify delivery of the harness to the correct address. The form is required to receive a reshipment or a refund.
Michelle N.
Unfortunately the clasp on this harness broke the first week we got it. It seems to be a very easy to use harness and helpful if you have a dog that enjoys pulling. I was really bummed that we didnt get to use it longer.
Response from Joyride HarnessMar 27, 2022
I am sorry to hear that. The harness does have a 365 day guarantee from the purchase date. I will have an agent reach out to you.
