Tener V.
Concerns regarding dog harness from this…
I would like to post an updated review on my experience with the Joyride Harness company. The company was very receptive to my issue and followed through and sent me a new harness to replace the one that broke. I thank them for their excellent customer service.
Response from Joyride HarnessApr 28, 2021
We were not aware of the delay the USPS had on the buckle until you brought it to our attention. We understand the frustrations. So we tried to honor an expired warranty. We did send a new harness. The replacement was delivered and you acknowledged the attempt to make this right.


