Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness Reviews | Read Customer Reviews of joyrideharness.com

Joyride Harness reviews

Showing 2,468 reviews with 5 stars · Clear filters

Patty P.
Dec 1, 2024
This is my second purchase
This is my second purchase . I also have bought the collars . I donated my old ones to a rescue. I find them easy to use and they go on super easy I have 2 basset hounds and they are 65# they don’t constrict on their throat which Is important. They are easy to control walking they still pull a little but not so much. They look stylish too
Response from Joyride HarnessDec 3, 2024
Thank you so much for sharing your experience with our products! We’re thrilled to hear that this is your second purchase and that our harnesses and collars have been a good fit for your two adorable Basset Hounds. It’s wonderful to know they’re comfortable, easy to use, and stylish too! Your thoughtful donation of the old ones to a rescue warms our hearts—it’s gestures like these that make our JoyRide community so special. We’re always working on making our products even better, so if you have any suggestions or questions, don’t hesitate to reach out. Thank you for choosing JoyRide Harness, and we look forward to serving you again in the future!
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ROGER/DEBBIE F.
Nov 12, 2024
I had an issue with the size I ordered…
I had an issue with the size I ordered for the harness. Customer service was great and my correct one arrived quickly. My return process was very smooth. Would definitely order from this company again.
Response from Joyride HarnessNov 15, 2024
Thank you so much for your wonderful feedback and the 5-star rating! We're thrilled to hear that our customer service team could help make your exchange smooth and seamless. It’s so important to us that every customer has a positive experience, and we're glad that you’re happy with your new harness. We look forward to serving you and your pup again in the future!
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Robert
Nov 11, 2024
These are good harnesses
These are good harnesses. I've had three since I discovered them. Easy on/Easy off, dogs seem comfortable in them.
Response from Joyride HarnessNov 15, 2024
Thank you so much for sharing your experience! We’re delighted to hear that you and your dogs have been enjoying the harnesses over the years. Making things easy for you and comfortable for your dogs is exactly what we aim for. Thanks again for being such a loyal customer!
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Peggy
Nov 11, 2024
Great experience, great product
Ordering was easy. I purchased two harnesses. One did not fit. The return process was also easy. Within days, I had the replacement in the correct size. I love having a handle to grab onto to pick up my Shih-Tzu when he is being stuborn! These are well made.
Response from Joyride HarnessNov 15, 2024
Thank you for the fantastic review! We're so glad to hear that ordering and exchanging for the right size was quick and easy for you. It’s wonderful that the handle on the harness gives you that extra control with your Shih-Tzu when needed—perfect for those stubborn moments! We’re thrilled to know you’re enjoying the quality and design, and we appreciate your kind words!
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customer
Sep 19, 2024
Love the choices on the site
Love the choices on the site, easy to navigate and delivery was fast. The harness is well made and fits great.
Response from Joyride HarnessOct 29, 2024
Thank you so much for the wonderful feedback! We're thrilled to hear that you enjoyed the shopping experience, quick delivery, and that the harness fits your pup perfectly. If you ever need anything else, feel free to reach out—we’re here to help!
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Kandace K.
Sep 18, 2024
Dogs don't duck and hide
These harnesses work well and the dogs don't "duck and hide" when they see them come out. Had to return one for a smaller size and it was effortless. The shipping time was slower than what I'm generally used to, but they arrived in due course. Thanks!
Response from Joyride HarnessOct 29, 2024
Thank you for sharing your experience! We're glad the harnesses are working so well, and that your dogs are excited to wear them—no "ducking and hiding" here! It's great to hear the exchange process went smoothly, though we appreciate your feedback on shipping time. We’ll keep working to make it even better. Thank you again for choosing us, and give those pups a pat from us!
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Alec and Cindy S.
Sep 13, 2024
High Quality
Like always ... the harness is made of high quality materials and our dog loves them. Currently we have the Joyride Mesh harness and the Joyride 2.0 for night time walks!
Response from Joyride HarnessOct 29, 2024
Thank you for your fantastic feedback! We're delighted to hear that both the Joyride Mesh and Joyride 2.0 harnesses are working so well for you and your dog—especially for those nighttime walks! Knowing that our harnesses provide quality and comfort means a lot to us. If there's ever anything else you need, we're here to help. Happy walking!
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andrea l B.
Sep 9, 2024
I feel the collar is not as well made…
I feel the collar is not as well made as the one I had from a few years ago. the on off clasp doesn't work like it did, you really have to line up. the part with velcro, is too thick and hard to stay closed. all in all I feel they have changed. but I will still buy them.
Response from Joyride HarnessOct 29, 2024
Thank you for your honest feedback—we really appreciate it. We're sorry to hear that the collar clasp and Velcro design didn’t meet your expectations, especially compared to your previous purchase. We’re always working to improve our products, so your input on these details is truly valuable to us. We're glad to know you'll continue to shop with us, and please don’t hesitate to reach out if there’s anything specific, we can do to make your experience better. Thank you for your loyalty and for sharing your thoughts!
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