Joyride HarnessBeing a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Susan H.
Very well made product BUT my Maltese hates the sound of the large clip. When I take it out he runs.
Response from Joyride HarnessMar 25, 2022
I am so sorry to hear this. We were unaware there has been no correspondence from you. Please email our team. [email protected] for further assistance. Thank you again for your patience.
Joycelyn G.
Hoped for the best, but does not prevent pulling.
Response from Joyride HarnessMar 25, 2022
Sometimes the dog needs a bit more time on the harness, but this article provides a few more tips and tricks on using the side rings and how to curb the pulling: https://joyrideharness.com/blogs/news/1-simple-trick-to-stop-your-dog-from-pulling?fbclid=IwAR310mOX3LPAvXxdEuoZD_b6o0nihvrZjGPmGoEg8UZhcyDTGmBL9XmA_Wg
Pam
The harness was basically un useable because the first time i used it my dog, a 6 month old Aussie, pulled forward and the harness just “let go”.the front step is only Velcro, (something you can’t tell from ads) and it just pulled open. I was able to grab my dog but had to take her back inside to safely remove the harness without her being able to run. Total disappointment and then when i tried to return the harness was told it was not eligible for return because I had removed the little paper tag. Would definitely NOT recommend this product.
Response from Joyride HarnessMar 24, 2022
HI Pam, It does sound like the harness was not on correctly. The velcro is very secure. We do have a blog post that breaks down how to put on the harness. You can check it out at the following link: https://joyrideharness.com/blogs/news/how-to-put-on-the-joyride-harness Let us know if you still run into issues with your harness. Thank you!
Victoria F.
Unfortunately as much as I wanted to believe the advertisement. And other consumers. The results were disappointing. I purchased 2 harnesses. I paid I believe 89$. My purchase was approximately 3 months ago. I found them cheaply made and would lose shape while walking my dogos. I really believe I should get a refund. I would happily return them. I was so bummed I just did not find the energy. ☹️
Response from Joyride HarnessMar 25, 2022
Hi Victoria, We did not know you were having issues. Our team would have been happy to help you with a return. Please email us at [email protected]
Beth J.
I bought a harness and leash and it did not fit my dog. I had removed tags but still had them. I discovered I could not return….. $60 down the drain
Response from Joyride HarnessMar 25, 2022
Hi Beth, I went back to our correspondence with you. We were not aware of the issue with the tags. I can see the initial problem was with the fit. We want you to be able to use the harness since it has exceeded the 60 day return policy. Your dog's comfort is very important to us and something we kept in mind when designing the Joyride Harness. If the buckle is rubbing, then we believe that harness needs to be adjusted for proper sizing and fit. If there is any friction or rubbing behind the leg then we recommend loosening up the front Velcro strap, so the harness sits further back on the dog. This should create enough distance between the buckle and the leg. If you have additional questions or would like to see a photo of the proper fit. Please email us [email protected]
Aileen
The large seemed too big for our Golden Doodle so I got a medium. It fit her until she grew too big. The big won't stay at a tighter fit so we can't use it. I called the company but they said it was too long since I bought it and told me to sew it at the tighter fit :( I got a Julius K9, which has more options for fit.
Response from Joyride HarnessMar 25, 2022
Hi Aileen, I am sorry we do not have any correspondence from you regarding this. For an agent to suggest sewing it for a tighter fit. Seems very unusual for our team.
Michael B.
Harness broke on second use. Original order in February. Cannot get information on how to exchange it, even after sending in pictures. They apparently know how to find me to send me ads, but not for anything else. Customer service is terrible! !!
Response from Joyride HarnessMar 25, 2022
I am sorry for the delay. The replacement has been processed and if you email our team in 24-48 hrs a tracking number for the replacement will be available.
Fran L.
This is useless if you have a strong dog that pulls. The broad shoulder pad gives him more area to pull against. The side tabs do nothing to increase control. I expected to get something that also went between the legs and against the chest so that when she pulls, she is fighting a complete harness. She is a Jack Russell\Damatian cross and has been very hard to train. I've been a responsible pet owner (as in, train the animal to be sociable and obedient) all of my life, and I am 68. This is the first dog that's been truly haywire -- probably because of the Jack Russel in her. With other harnesses, I've had moderate success. I thought yours would be another prositive, but it's just a collar with a fancy shoulder piece.
Response from Joyride HarnessMar 25, 2022
Hi Fran, Unfortunately before today we were unaware you were having such issues with the harness. Had you let us know we could have processed a return for you. Thank you for the feedback.
