Joyride HarnessReviews of joyrideharness.com

I’m sure this is a great harness for a large breed. My frenchie looked like a horse in it and he could back out any time he wanted. I bought two sizes and kept both because he was growing and I needed something TEMPORARILY.

Harness arrived damaged. The package looked to be pinched and was cut. The he harness was damaged in the same area as the cut. I immediately took photos of the package and the harness, they said I cut it and sorry. The way the front strap attaches is not user friendly. Lesson learned, will go back to buying at a brick and mortar store for my pet supplies, so I know what I am getting and not depending on shipping companies to get it to me undamaged.

Very bulky and cumbersome.

Joyride harness is not a great harness. I have had dogs for years and have used several different harnesses. This harness slides down on the side of my dog every single time I use it no matter how tight I make it, and it is the correct size. Very very very disappointing. I thought I would try it after getting hundreds of joyride emails. Waste of money.

Great harness, VERY well made but...... The small harness has the same size belly strap and buckle as the extra large. It dug into the armpits of my 13 and 15 pound dog no matter how I adjusted it. They charged me $7.95 to return and I think they are also going to charge me a "restocking fee". It you have a large dog this will work, but if you have a small or medium dog your going to have the same issue I did. UPDATE: The company was true to their word and gave me a full refund. Like I said, this is a very well made and sturdy harness and now that you have the clip and strap sizes you can make an informed decision about what will be right for your dog.

I bought three harnesses on April 12. According to their site, they forwarded the harnesses to their shipper on April 17, and the package was ready for pick-up by the USPS on April 19. By April 22, the package was still waiting to be picked up. I contacted them via chat, as they do not have a functioning customer service number. The customer service rep just sent me a link with the tracking number. I told her that I had that already (I had to ask for it when they sent me an email with it, when the number was not within the email). I told her that it had just been sitting there for a week. She asked for my name and number and said that someone would contact me within 24-48 hours. Well, later that evening, I got a text from the USPS saying that the package was on its way! I got the package on the 24th of April. The harnesses were just thrown in a package that was too small and taped up. You could see the harnesses through the tape. There was a coupon to buy another product, but no instructions. As far as the harnesses, they fit all three dogs, but I will not buy from them again. Now that I see what type of harness they are, I can look elsewhere for a comparable one. It should not take two weeks to send a product 270 miles! UPDATE (April 29, 2021): Thank you for your response. Yes, I took a picture of the package. You can see the harness straps through the tape. Also, the link said that the order was accepted on the 12th, and sent to your shipping partner on the 17th. On April 19th, the USPS link said it was ready for pickup, but it wasn't until I wrote to you, on April 22nd, that it shipped , and priority. In today's environment, three weeks is a long time. Your site says that it takes 5-7 days to ship, not that it can take two to three weeks to receive. As the package was taped up, it is obvious that someone had the time to tape it up. It was just a shipping bag that was taped up. Also, I told the representative during the chat that I needed the harnesses by April 27th for an outing, and that I had to buy harnesses from another place so that my dogs were ready. She apologized for the delay, so I am unsure as to why you claim that the timing is ok. In any case, I can send you the pictures that I took of the package before I opened it. I also did not see instructions for use or care of the harnesses in the package - something that I would consider normal for a product. Though your harnesses seem well made, I still do not desire to purchase others from you. Most places get products to customers in a more timely manner and with better packaging. Again, thank you for your response. Update, July 22. I sent them the pictures of the taped up bags at the end of April, April 29, but I never heard from them again. I am not sure if they knew how their shipping partner was sending out their merchandise or not, but now they know. Hopefully, they will remedy the situation.

I ordered a harness and a leash. On April 4. It was "shipped" I was notified through email on April 9 with a USPS tracking number. USPS has NOT received the package and today is April 16. You can't CALL them only chat and two days in a row I was told the orders are taking longer to ship and I answered it has already been shipped and I have a tracking number the reply was it will take 5-7 days to ship. It HAS shipped they have no answers. I am going to contact my credit card company UPDATE: after contacting my credit card company and posting this review my order is now scheduled to arrive in 4 days. Coincidence?? Maybe.....

Not particularly happy with the company. Bought a harness at the end of Feb. 2021 for my new dog. The address was incorrect (which was my fault) As soon as I realized that I couldn't change the address with USPS. Emailed the customer service (because you can't physically talk to a human on the phone) They said that they would replace the harness and re-send it out. I had to wait 5-7 business days for them to ship it and then another 5 for it to deliver. 20 business days later (and 5 emails on where my tracking is) and still no harness. Finally demanded a refund after no product had arrived after a month. They did refund me but they never sent out a replacement order, so if I didn't say anything I would have been out $50 and no harness. Gave them a 2 star because I did get my money but really poor customer service. Took them 2-3 days to email reply. Bought a Ruffwear harness instead.