JLD - Feel the Difference JLD, also known as Joy Love Dolls™, is the premier destination for premium sex dolls and sex toys. As the global leader, we provide an extensive range of lifelike dolls, featuring over 2,500 models in various body types, sizes, and styles. Experience unparalleled customer service, Best Price Guarantee, and FREE worldwide shipping on all orders over $49.Start customizing your ultimate pleasure companion today at Joy Love Dolls™
JLD - Joy Love Dolls™ (joylovedolls.com) has 463 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
joylovedolls.com
Website
joylovedolls.com
Category
Adult Entertainment
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
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The company replied to 46% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Had some problems to start but everything worked out, I mainly only had problems with the delivery the product itself, is a high quality rotating thrusting and vibrating masturbator and honestly I’d wager it’s one of the best out there, usable in showers and most wet conditions, the TPE sleeve is a lot higher quality than I expected it to be I am happy with my purchase and am likely to come back a 2nd time.
To Customer Service, thank you for getting back to me so hastily I really appreciate that, thank you for being patient with me in my products delivery.
SE
Serge
Patience and caution is advised.
Okay, so I and my wife decided to get a doll out of curiosity, to see what modern technology is now capable of. We picked one of the premium Suki doll and get her customized pretty much up to the brim (except motors and vacuums, as this is not cyberpunk level yet).
We placed the order on March 23rd, and for a couple of days there was no feedback apart from initial "order confirmation". On March 25th we got a secondary email regarding the fact that order was received at the factory and production has begun (as we understood it). Then we realized that we forgot to include couple of freebies-upgrades, so we emailed Customer Support to update the order the same day (keep in mind, those changes can only be made within a day or two from placing the order). They replied fairly fast and stated that with all bells and whistles it will take around 4 weeks to make, to which we politely asked them to try to follow the initial guidelines of 3 weeks for custom dolls, if possible. After that no updates we made for a couple weeks, so we had to ask about the progress once a week after that. Replies usually arrived in 2-3 days. Overall it was shipped around 3 weeks in, and arrived on the 4th week, April 22 (exactly a month after the order was placed). Package was damaged quite a lot, but fortunately all the padding and the "sleeping bag" was secure enough to make sure there were no damages caused by handling. But you should probably request better packaging on the exterior. Also keep in mind regardless of where you live in NA it will always go to Shenzhen->Alaska->Kentucky, that's just how UPS works. Now, to the thing itself: with every upgrade we've requested the doll still is not at the same level of quality as presented (yes, even with all the realistic makeup and everything). Body is fine but the face it not near as realistic as claimed on the store page (which is sad, turns out we accidentally picked the soft head, which i imagine, has to sacrifice quality to allow for the function). Also there are quite noticeable "welding" seams along the arms: on one of them it actually looks like an old brutal scar. There are noticeable skin tone difference closer to fingertips. I also hope, if anyone is planning to buy one of those, that you are god damn good lifter at your local gym, cause these dolls are heavy as stated, no screwing around, if you have a bad back, please, reconsider. Another annoying thing is due to the skin material it attracts all sorts of hair (yours, your pets, even doll's own wig), and it's very annoying to get rid of them. FYI, neck comes bended for packaging, to safely straighten it out, attach the head first and gently correct it, as without the head there is little leverage and you might damage the skin.
If you are, however, dead set on getting yourself a doll, just read and check everything carefully (several times), be patient and polite and you should get a fairly good product, not amazing, I'm sorry, it's not, but it's solid good. And if you are going to get any upgrades, I recommend detachable private parts for sure, cause it would be a nightmare to wash... We're gonna check back once those dolls can walk by themselves, cause, damn, this thing is heavy (x2)...
HA
Happy
Customer service was great
Customer service was great. Answered my questions throughly
Response from JLD - Joy Love Dolls™Apr 2, 2025
Thank you for your kind words! We're glad to hear that our customer service team was able to assist you thoroughly. If you ever have any more questions or need further assistance, feel free to reach out. We appreciate your support!
JN
Johnny N.
Great product at great prices
Great product at great prices
SC
scarceazas
So im writing this review as of like…
So im writing this review as of like January 9th ive been waiting on my doll to ship i ordered it on nov 23 and have asked after like 3 weeks when will it ship they told me the week after a week goes by then they say next week nothing then i ask again no response so for a 2200$ doll idk
EDIT: so i got now 2 months prior to when ordered overall im pretty happy with the product and the items etc. im giving it 4 stars cause the doll actually exceeded my expectations
Response from JLD - Joy Love Dolls™Jan 10, 2025
Thank you for sharing your experience with us. We deeply regret the delay and lack of consistent communication regarding your order. This is not the standard of service we strive to provide, and we sincerely apologize for any frustration or inconvenience caused. To better assist you, could you please provide your 5 digit order number by sending to [email protected]. This will help us locate your order promptly and provide you with an accurate update on its status. We understand that waiting for such a significant purchase can be frustrating, and we are committed to resolving this issue for you as quickly as possible. Your trust is incredibly important to us, and we want to make things right. Thank you for your patience, and we look forward to hearing from you so we can assist further.
JV
J V.
Heavier than expected
Doll definitely has weight and takes some time to learn how to adjust the joints.
EE
EEKman
Promotions are confusing/misleading
Website was well designed, pictures are great, nice selection. Agents are offline, they don't seem to respond quickly compared to other sites. Promotions are misleading. I was offered 10% off with no obvious way to redeem. I received a 50$ coupon code that didn't work for any order I tried. The points system seemed pretty generous after buying a doll but I never got free shipping at checkout when the site said I qualified for it
WI
William
Standard online shopping experience
Products on store page seem good so I decided to get one, but I’ve waited around two weeks and am still waiting.