Katie W.
BUYER BEWARE!!
BUYER BEWARE!!! CLOTHES ARE CHEAP FEELING. IF YOU RETURN ANYTHING THEY WILL STEAL YOUR MONEY. I paid $74 for a dress and they will only refund $55 store credit. They say that if you buy anything with a promo code they refuse to return your money. They offer promo codes ALL the time so this is just a way for them to not give your money back. The sizing is inconsistent and they charge a lot for shipping both ways. I ordered a dress in my usual Size small and was swimming in it. I complained about the quality control and sizing difference and they still would not give my money back. They only give store credit so you’re forced to buy more of their junk. Everything is made in china. Don't trust this company.
Response from JoyfolieDec 4, 2024
Thank you for your feedback regarding your recent experience. We understand your frustration, and we sincerely apologize for any inconvenience caused. As communicated in our emails, there was a misunderstanding about the refund breakdown, which has since been clarified. We take pride in the quality of our products and have passed along your concerns to our team for further review. Our team is always happy to assist with any specific sizing or product questions to help ensure the best fit. Lastly, our team has since reached out to offer a specialized resolution for your submitted size exchange.



