Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.
Journey Bikes (journeybikes.com) has 151 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Kesarin B.
Bike arrived safely and on time. Excellent customer service. Email were responded the same day, problem was taken care of right away. Very impressive.
Response from Journey BikesDec 14, 2020
Thank you for shopping with Journey Bikes Kesarin!
Herman H.
I bought 2 e-bikes from Journey Bikes and because of the corona pandemic the shipment was delayed. Journey Bikes did a excellent job keeping me in the loop until my bikes arrived. Upon receipt of the bikes, a few issues surfaced during the assembly of the bikes. They immediately jumped on my concerns and worked with the manufacturer to send me replacement parts. Again, they kept me posted and were involved every step of the way. The blue Laguna and pink Catalina beach cruisers I bought are beautiful and are very, very well made. Journey Bikes stands behind their product and I highly recommend them for your purchase of a e-bike.
Response from Journey BikesDec 10, 2020
Thank you Herman! It has been a pleasure!
Don D.
My experience with Journey Bikes was incredible. From the point of purchase to resolving warranty issues. Can’t speak more highly of their customer service. Should be an example to all businesses on how to treat their customers. Thanks!
Response from Journey BikesDec 3, 2020
Thank you Don! It has been a pleasure working with you and we are delighted to hear of your fantastic customer service experience. Thanks for shopping with Journey Bikes!
Susie B.
This is a great bike.
Chris G.
Excellent customer service, thanks.
Response from Journey BikesNov 11, 2020
Chris, thank you for sharing your experience and we are delighted to hear it was satisfactory. Enjoy your new electric bicycle!
Audrey L.
If you’re looking for a bike this company has it all! Journey Bikes processed my Natko Classic ebike order, kept me informed, and offered great prices! Wouldn’t hesitate buying from them again.
Response from Journey BikesNov 10, 2020
So glad to hear you've had a great experience shopping with Journey Bikes Audrey! Thank you for considering Journey Bikes for your eBike purchases!
Miguel R.
The bike is awesome. I use it to go to work, home and other places. The bike works in the rain make sure to cover the battery plug with tape or with something.
Response from Journey BikesNov 11, 2020
Glad you are enjoying your new eBike Miguel! Thank you for shopping with Journey Bikes!
Hal A.
Great prices. Good communication. Great Ecotric Peace Dove Ebike. It’s better and less expensive than other comparable Ebikes.
Response from Journey BikesNov 3, 2020
We are glad that you are enjoying your eBike Hal! Thank you for shopping with Journey Bikes!
