Christine H.
One of my items arrived damaged
One of my items arrived damaged. Never heard back from the company despite contacting them 5 times with pictures.
Looking for a unique spin on swimwear design with either a one piece or bikini that stays put while swimming, surfing and being active? You found us!
JOLYN (jolynclothing.com) has 95 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 79 reviews with 1 star · Clear filters
Christine H.
One of my items arrived damaged. Never heard back from the company despite contacting them 5 times with pictures.
GM
Bought my 12 yo daughter who is a competitive swimmer a jolyn at a swim meet. After one wear, it is pilling on the front and back. The lining isn’t thick so there’s no modesty at all. Her chest, which is small, is fully visible when the suit is wet. Swimsuits of other brands are not like this. I won’t ever buy a jolyn again, horrible quality.
Kim S.
Customer service is non-existent. I've reached out 3 times asking about a price adjustment and no one has responded. I've also been waiting 3 weeks for a return to be processed. I love the swimsuit but it's too risky to ever order something online from this company every again.
Sam
Inconsistent Sizing! Moonlight (medium) was tiny. Ordered larger sizes for Ally, and they were true to size. Now I have to pay return shipping, along with the original shipping. Out $14 with absolutely nothing to show for it.
Mark L.
I ordered one item for my daughter. I have been trying to get off their email list for three months. I unsubscribed, reported spam, communicated with their customer service and was assured FIVE times that it was taken care of.....it's not
clancy V.
This company don’t care about there customers anymore they got to big and they don’t care we made a order for over $200 dollars and pay extra to have it rush and is not coming on time so distracted
Kim T.
Never got product , only got a store credit. So angry about this company.
HC
Terrible experiences all around. First they lost my package, and refused to refund me for the expedited shipping costs. I then reordered using store credit, but the sizes didn't work out, and returned them via USPS. It's been a month since I shipped the items back, and I haven't received any updates on my store credit refund despite following up twice. They say they'll get back to you in 1-2 business days, which is obviously not true.